Role Summary

We are hiring a
Braze Solutions Architect
to design, implement, and optimize Braze as a
core Marketing Technology (MarTech)
platform for one of our Australian clients. This role will own Braze’s technical architecture, data flows, integrations, and lifecycle journey design, working closely with marketing, product, data, and engineering teams to enable scalable, personalized, multi-channel customer engagement.

Key Responsibilities

• 
  Own the
  end-to-end Braze architecture
  across email, push notifications, SMS, in-app, and web channels
• 
  Client facing – work with clients during the discovery stages, understanding their requirements and translating into a proposal form.
• 
  Design and implement
  Braze integrations
  with mobile apps, websites, backend systems, and data platforms
• 
  Define
  event tracking, user attributes, and data models
  required for marketing and lifecycle use cases
• 
  Lead the setup and optimization of
  Braze Canvases, campaigns, and segmentation logic
• 
  Implement
  personalization and dynamic content
  using Liquid and Braze features
• 
  Partner with marketing teams to translate
  campaign and lifecycle requirements
  into scalable technical designs
• 
  Ensure
  data accuracy, performance, and deliverability
  across channels
• 
  Troubleshoot complex Braze issues related to data ingestion, campaigns, and messaging delivery
• 
  Document technical designs, data schemas, and implementation standards
• 
  Act as the
  Braze subject-matter expert
  for internal teams and stakeholders

Must-Have Requirements:

• 
  3–5+ years of
  hands-on Braze experience
  in a production environment
• 
  Strong experience designing
  Braze data models
  (events, custom attributes, user profiles)
• 
  Proven experience with
  Braze Canvases and lifecycle journey design
• 
  Hands-on experience with
  Braze SDKs and APIs
• 
  Solid understanding of
  MarTech concepts
  (customer lifecycle, segmentation, personalization, automation)
• 
  Experience working with
  cross-functional teams
  (marketing, engineering, data)
• 
  Ability to
  own architecture decisions
  , not just execute campaigns

Good-to-Have Requirements:

• 
  Braze certification (Admin or Technical)
• 
  Experience with
  Braze Currents
  and data exports
• 
  Experience integrating Braze with
  data warehouses or CDPs
• 
  Knowledge of
  deliverability, consent management, and compliance
• 
  Prior experience in a
  Solutions Architect or Technical Lead
  role within MarTech