Purpose of the Role:
- CASETiFY is a leading global lifestyle brand known for customisable tech accessories, trend-setting designs, and protecting what matters most. As the community hub for creativity and self-expression, we’re passionate about bringing bold ideas to life.
- CASETiFY is looking for a Brand Representative who thrives in a fast-paced retail environment and is ready to hit the ground running. As the face of our brand, you’ll be on the front line delivering an exceptional in-store experience, building connections with customers, and showcasing the creativity that defines us.
What you’ll be doing:
- Be the go-to person for customers — from friendly chats to product demos that wow.
- Turn browsers into buyers by hitting sales goals and celebrating team wins.
- Keep things running smooth — process sales with ease and know your products inside out.
- Make the store shine with eye-catching displays and a clean, organised vibe.
- Stay on top of stock — help with deliveries, restocks, and keeping shelves full.
- Solve problems with a smile — whether it’s questions, returns, or special requests.
What we're looking for:
- At least 1 year retail experience.
- Confident communicator with strong English skills.
- Flexible with shifts and availability to support all stores within a state.
- Comfortable using POS systems and basic computer tools.
- Customer-first mindset with problem-solving abilities.
- Team player who collaborates and supports others.
- Proactive, passionate, and adaptable in a fast-paced environment.
- High attention to detail and ability to multitask effectively.
- Keen eye for creating authentic, on-brand content tailored for social media.
CASETiFY is a renowned global lifestyle brand that specializes in providing customizable tech accessories. As industry leaders, we are dedicated to trend forecasting and ensuring the protection of what matters most to our customers. Our community platform is designed to foster creativity and self-expression, making us the go-to brand for personalized tech accessories.
Headquartered in Hong Kong, CASETiFY has a strong international presence with offices in Los Angeles, Seoul, Shanghai, Taipei, and Tokyo, and more. Our team is comprised of individuals from over 27 different nationalities, reflecting our commitment to diversity and culture.
At CASETiFY, we believe in supporting causes that matter to us and our global community. We are proud advocates of diversity and inclusivity and strive to create an equal opportunity environment. As such, we encourage applicants from all backgrounds to apply for positions within our organization.
Our commitment to excellence is evident in every product we offer. From phone cases to watch bands, we use only the highest quality materials to ensure durability and functionality. Our products are not only stylish but also protective, providing customers with peace of mind and a sense of personalization.
CASETiFY is more than just a brand; it is a lifestyle. Join us in our mission to protect what matters most while expressing your unique style.
