Job Description

Brand and Creative Services Internship

Colorado Springs Utilities is seeking an intern to join the Brand and Customer Service section. This internship will provide a valuable opportunity for a motivated individual to gain hands-on experience in brand and creative production, supporting our organization's mission to serve the customers of Colorado Springs effectively.

The intern will have the chance to learn about the entire process of brand and creative production, from initial concept development to final execution. This experience will be instrumental in helping the intern understand how our brand strategies align with our goals to enhance customer satisfaction and community engagement.

Roles within Brand and Creative Services section:

• Marketing Materials Creation: Developing brochures, flyers, newsletters, and other print and digital materials that effectively communicate our services and initiatives to the community
• Video Production: Producing high-quality videos for promotional campaigns, customer education, and internal communications. This includes scripting, filming, editing, and post-production
• Graphic Design: Crafting visually appealing graphics for use in various media, including websites, social media, and print materials. This involves creating logos, infographics, and other visual content that aligns with our brand identity
• Social Media Management: Creating and scheduling engaging social media posts to enhance our online presence and interact with our audience. This includes content creation, community management, and performance analysis

• Brand Strategy Implementation: Ensuring that all creative outputs are consistent with our brand guidelines and contribute to our overall brand strategy

Skills the intern will learn:

• Brand Strategy Development: Understanding the fundamentals of creating and implementing brand strategies that resonate with our target audience
• Creative Production: Gaining insights into the creative process, including graphic design, content creation, and multimedia production
• Marketing Campaigns: Learning how to plan, execute, and analyze marketing campaigns across various channels
• Customer Engagement: Developing skills in customer service and engagement, ensuring our communications are customer-centric and effective
• Project Management: Acquiring project management skills to handle multiple tasks and deadlines efficiently
• Production Management: Organizing and cataloging video and photo libraries to ensure quick access to high-quality assets, streamlining future production workflows and enhancing creative efficiency
• Data Analysis: Using data to measure the success of marketing efforts and make informed decisions
• Collaboration: Working closely with different teams within the organization to ensure cohesive and consistent branding

*This internship is full-time, 40 hours/week during the summer months, and 10-20 hours per week during the school year, schedule can be coordinate with students' schedule and school workload.
*This is an on-site, non-remote/non-telecommuting position
*Hourly rate is dependent on year completed of academic degree, e.g., second year complete, third year complete, etc.
*Candidates MUST be enrolled in a degree seeking program (Associates/Bachelors/Masters) with a 2.5 GPA and be able to provide documentation if requested. Enrollment in a certification program does not qualify.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
- Exerts up to 10 lbs. of force occasionally and/or small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
- Positions in this class typically require reaching, standing, walking, grasping, talking, hearing, seeing and repetitive motions.

Who We Are:
Colorado Springs Utilities is the largest community owned, not-for-profit, four-service utility in the nation. For 100 years, we have provided Colorado Springs with safe, reliable and competitively-priced electric, natural gas, water and wastewater services. We care about our community's well-being, support local business and have an interest in all things that help make Colorado Springs a great place to live, work and play

Be a part of a unique, customer-owned and operated four-service utility. With our rare distinction of providing four utility services – natural gas, electricity, water, and wastewater treatment – we offer a varied, fast-paced work culture teeming with potential.

Colorado Springs Utilities infuses corporate responsibility and safety into daily business operations with the foundation of decision-making focused on our community owners, employees, and environment. As an employee, you will have an opportunity to contribute ideas and solutions in an engaging, dynamic team environment.

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP
• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans
• Long-Term Care Insurance: Available for purchase to support extended care needs