Job Description

Steel City tells stories We are looking for someone to help tell the story of our Shadyside location.

As a Brand Ambassador, you’re the face of Steel City. You bring the energy, the story, and the local pride to life with every customer interaction. You’ll help guests find pieces they love, sharing the meaning behind the brand, and make every visit feel personal.

Who you are:

• You deliver outstanding customer service and embody the Steel City brand
• Assist guests in styling, product selection and fit guidance
• Maintain visual standards and restock product daily
• Engage with the local community and share brand knowledge confidently
• Support store events, promotions and social media initiatives

You'll be a great fit for this role if:

• You're friendly, outgoing and demonstrate authentic communication
• You have a passion for Pittsburgh culture and the Steel City brand
• You have prior retail or customer service experience (preferred, not required)
• You have flexible availability 5-15 hours per week, including weekends (and holidays)

Perks!

• Sales incentives and bonuses
• Monthly clothing allowance
• Free Coffee Fridays
• Employee discount
• Free merchandise from the Employee Bin
• Clean kitchen with snacks/drinks. Let us know what you like and we'll get it ordered!
• Be a part of the growing Steel City team!