Gucci is an attitude. A statement of individuality, creativity, and modern luxury. As Brand Ambassador, you are the face of this world — translating Gucci’s bold vision into immersive customer experiences through elevated artistry, confident presence, and exceptional commercial performance on the shop floor.
OPTIMIZE, ENABLE, INNOVATE!
As our Brand Ambassador – Gucci, you play a critical role in driving sales while safeguarding the distinctive, disruptive luxury identity of the brand. You fuse high‑performance retail with artistry and fragrance expertise, creating expressive, memorable experiences that transform customers into loyal Gucci advocates.
You will be reporting to the Area Manager, and you will manage:
Achieve monthly sales targets while consistently delivering Coty KPIs
Deliver Coty’s customer service ceremony with confidence, warmth, and authenticity
Perform elevated make‑up and niche fragrance consultations that drive conversion
Build lasting relationships through storytelling, influence, and self‑expression
Upsell seamlessly while preserving the integrity of the Gucci luxury experience
Act as a true Gucci ambassador, protecting brand equity at all times
Stay fully up to date with We Live Beauty and mandatory Coty Academy training
Execute merchandising guidelines across permanent and promotional spaces
Maintain strong commercial awareness of brand performance, competitors, and trends
Complete month‑end and payroll processes accurately and on time
Adhere to uniform, grooming, and retailer Code of Conduct standards
Build strong, trusted relationships with the Coty in‑store team
Grow networks across the wider Coty retail community in your area
Maintain open, consistent communication with the Area Manager
Develop collaborative partnerships with retailer staff and store leadership
Use iPad tools for reporting, communication, and VM guidelines
Maintain control of Coty systems, passwords, and online documentation
As a luxury beauty expert, you are expressive, confident, and commercially driven — without ever compromising on creativity or brand integrity. You bring presence to the shop floor and take pride in owning your space, your performance, and your development.
Proven experience in luxury beauty retail with a high level of make‑up artistry
Genuine passion for fashion‑led brands, self‑expression, and modern luxury
Strong sales mindset with a relentless drive to exceed targets
Ownership mentality — you treat your counter as a personal brand statement
Acute attention to detail and uncompromising execution standards
Collaborative team player who shares knowledge and elevates others
Proactive in learning, growth, and performance development
Fragrance expertise preferred
If you’re ready to represent a brand that celebrates individuality, creativity, and confidence — we want you on our team.
Working in retail at Coty means more than just a role — it’s a platform to grow, be seen, and be rewarded.
Competitive salary aligned to experience
8% employer pension contribution
Generous staff discounts via My Coty Shop
Day off on your birthday
Ongoing brand and artistry training through Coty Academy
Clear progression opportunities within luxury retail and education
Supportive, inclusive team culture built on collaboration and fearless kindness
Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to blend in, if you want to express yourself, grow your craft, and go further than you ever thought possible — we’d love to hear from you.
Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion, creating a workplace where everyone can be their authentic self.
Since 1904, Coty has fearlessly pioneered innovation across the beauty industry. We have a reputation for breaking new ground; a history of ‘firsts’ and ‘bests’ that has laid the foundation for the industry as we know it today.
For over a century, our brands have been empowering people to express themselves and create their own vision of beauty. It’s a legacy we’re proud to own and grow.
We work hand-in-hand with our people, our partners and our customers. Together, we unleash every vision of beauty.
We stand for the beauty of diversity and the diversity of beauty - celebrating and inspiring all the expressions of beauty that exist and that will exist.
We honor you, and we honor our planet. We create Beauty That Lasts. A beauty that is both good to people and the world.
Our mission is to create a forward thinking beauty; Products that provide new, innovative and simply better science based solutions.
Let’s keep making over the beauty world TOGETHER.
