Job Description

Duties of Brand Ambassador include:

• Welcoming and engaging with customers visiting the boutique.
• Provide personalized consultation and styling advice for customers.
• Assist in delivering boutique KPIs and achieving sales targets.
• Responsible in presenting merchandise desirably in accordance to suggested guidelines and maintaining a tidy store consistent with client expectations.
• Coordinates, liaises, and assists customers on service-after-sales (repair).
• Perform assigned duties per request from Supervisor/Manager.

The ideal background of Brand Ambassador:

• Previous retail, sales and/or hospitality experience a major plus.
• Computer literate; familiarity using POS systems.
• Extremely personable, positive, and approachable.
• Fantastic customer service skills.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.