Job Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟲𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟯𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟲-𝟭𝟯 𝗟𝗣𝗔)

Experience: 0+ yrs

Location: Gurgaon, Haryana, India

Job Type: Full-time

We are looking for a proactive and detail-oriented Account Manager to support and manage a portfolio of client accounts across e-commerce, D2C, creator, influencer, affiliate, and brand partnerships.

This role is well suited for an early-career professional who is interested in developing strong account management and client servicing skills while gaining hands-on exposure to campaign execution, performance tracking, and account growth. You will work closely with senior team members and internal cross-functional teams to ensure smooth delivery, strong client relationships, and timely execution of account requirements.

Requirements

KEY RESPONSIBILITIES

• Support the day-to-day management and servicing of assigned client accounts.
• Act as a point of contact for routine client queries, updates, coordination, and follow-ups.
• Develop a strong understanding of client businesses, objectives, requirements, and commercial priorities.
• Maintain professional and consistent communication with clients.
• Translate client briefs into campaign plans, timelines, requirements, and action items.
• Coordinate with internal partnership, creator, influencer, operations, and analytics teams to ensure smooth campaign execution.
• Track campaign progress, deliverables, dependencies, and timelines.
• Proactively identify and flag execution issues, delays, and potential risks.
• Assist with tracking revenue, GMV, campaign performance, and other account metrics.
• Support the preparation of weekly and monthly client reports and business reviews.
• Analyse basic performance trends and identify gaps or areas requiring attention.
• Maintain accurate account trackers, documentation, action items, and follow-up records.
• Coordinate with internal teams to resolve day-to-day account and campaign-related issues.
• Support commercial and operational commitments associated with assigned accounts.
• Escalate significant client concerns, risks, or delivery issues to senior team members.
• Gradually take ownership of larger account responsibilities and work toward independent account management.

WHAT MAKES YOU A GREAT FIT

• 0–3 years of experience in account management, client servicing, customer success, business coordination, or a related field.
• Exposure to influencer marketing, creator marketing, affiliate marketing, or partnership-driven businesses is highly desirable.
• Basic understanding of e-commerce, D2C, digital marketing, marketplaces, or quick commerce is an advantage.
• Strong written and verbal communication skills with a professional approach to client interactions.
• Excellent organisational skills with strong attention to detail and follow-through.
• Comfortable working with data, spreadsheets, trackers, reports, and basic performance metrics.
• Ability to manage multiple tasks, deadlines, client requirements, and internal dependencies simultaneously.
• Strong coordination and interpersonal skills with the ability to work effectively across teams.
• Proactive approach to identifying issues, following up on deliverables, and ensuring timely execution.
• Willingness to learn account management, campaign execution, performance analysis, and client growth strategies.
• Strong ownership mindset and ability to take responsibility for assigned tasks with minimal supervision.
• Comfortable working in a fast-paced startup, agency, e-commerce, creator economy, or digital business environment.
• Graduate in any discipline with a genuine interest in client servicing, digital commerce, partnerships, and account management.