At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
Join us in co-creating the future of RAKBANK!
Build and preserve relationship with the customers for banking products. Ensure new business and healthy product mix is maintained keeping customer suitability at the core. Achieve sales targets including Beyond points with progressive customer engagement. Need to ensure delivery of quality service to customers while adhering to RAKBANK standards and operational controls.
What You Will be doing
Execute branch tasks related to new business with accuracy and efficiency, ensuring exceptional customer experience while adhering to established processes and procedures.
Promote and sell financial products to meet sales targets.
Provide expert guidance to customers, maintaining professionalism and compliance with the Staff Code of Conduct.
Support branch operations by performing additional tasks as directed by the line manager.
Stay informed about the Business Continuity Plan (BCM), completing necessary training to ensure readiness for potential disruptions.
Build and maintain strong relationships with internal teams and customers to drive business objectives.
Uphold the Sales Governance Document and service standards consistently
Complete assigned sales tasks promptly and accurately while delivering high-quality customer service.
Assist in new business processes under the guidance of the line manager, ensuring compliance with policies, procedures, and regulatory requirements.
Foster a positive brand image through excellent customer interactions and service quality.
Continuously seek opportunities for professional growth, collaboration, and efficiency improvement.
What You Should Have
Selling Skills – Effectively promote and sell products or services to meet and exceed targets.
Analytical Thinking – Assess complex situations, interpret data, and develop informed solutions.
Fostering Teamwork – Collaborate with colleagues to achieve collective goals and enhance team performance.
Initiative – Take proactive steps to improve processes and solve challenges independently.
Managing Performance – Monitor progress, set objectives, and drive results effectively.
Customer Orientation – Prioritize customer needs and ensure satisfaction through tailored solutions.
Persuasive Communication – Influence decisions and drive engagement through clear and compelling dialogue.
Thoroughness - Maintain accuracy and attention to detail in all tasks
We’re RAKBANK.
Banking should feel simple. Human. Helpful. So that’s the kind we build.
Since 1976, we’ve been helping people and businesses across the UAE grow with confidence, giving them the tools, the support, and the trust to make things happen.
We started as a community bank and grew into one of the country’s most dynamic financial institutions. What’s never changed is our belief that banking should work for people, not the other way around.
Today, we’re leading a new chapter, one that combines smart digital innovation with genuine human connection. We call it digital with a human touch.
We serve customers across every segment through our Personal Banking Group (PBG), Business Banking Group (BBG), and Wholesale Banking Group (WBG). As the UAE’s go-to SME bank, we’re helping thousands of businesses grow and thrive with seamless, digital-first banking.
Our group also includes Skiply, the region’s leading school payments app; Protego, our next-generation insurance aggregator; and RAK Insurance, one of the UAE’s most trusted insurers, together creating an ecosystem that makes life simpler and safer for our customers.
From empowering entrepreneurs and SMEs to launching the UAE’s first crypto brokerage for retail customers and our own AI-powered digital assistant, we’re shaping the future of banking while keeping the heart of it the same: people.
RAKBANK — Digital With a Human Touch.
