Job Description

Branch Representative

Department- Global Casualty Centralized Operations Unit

Location – Philadelphia, PA

Relocation- No

Key Objective

Review incoming work for accuracy and completeness, monitor timely receipts of critical documents for the Centralized Operations Unit and work closely with Global Casualty branch personnel to assure a timely and high-quality product for our clients.

Major Duties and Responsibilities

Responsible for accurately logging all transactions in COU Tracking

Review source documents for accuracy and completeness

Adhere to all protocols and controls established within COU

Assist teammates as needed to ensure prompt handling of all transactions within unit

Provide guidance and training to field offices for correct methods to submit work to COU

Build strong relationships with all branch office personnel

Ensure that follow up requests internally and externally are handled promptly.

Ability to prioritize incoming work requests and multi-task when needed.

Qualifications

College degree or equivalent work experience.

Excellent oral and written communication skills

Strong negotiation skills

Knowledge of Worker’s Compensation, Automobile and General Liability including rating knowledge helpful

Proven superior ability to be innovative and creative in problem solving skills.

Strong time management skills with proven capability to work independently with minimum supervision

Proficient in Microsoft products.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.