Job Description

• Assist in development of QMS documentation and Training media. Assist in providing QMS training presentations to sales and operations at multiple domestic and international locations.
• Maintain customer approvals for the district and the overall global organization as assigned - support and implement requirements by coordinating and responding to customer quality information requests.
• Provide support to organize and maintain CastleNet (Intranet) Quality Records and documents required by the AS9100 Aerospace and ISO 9001 Quality System including Operations, Sales, and Supplier records to support USA and Global Corporate Quality, Corporate Accounting and Supply Chain internal requirements.
• Organizes, scans and indexes documents, data, and various quality record images for retrieval from server & web based document management systems. Types of records include Training records, Receiving Records, Production Records, Material Test Report records, outside Supplier processing records, Calibration records, and Audit records for Operations & Sales as assigned to fulfill internal management and customer needs.
• Assists in preparing & maintaining CA responses, Quality Meeting and Quality Clinic metrics and records
• Supports maintaining Training and Competency Planning records including Quality Clinic, Continuous Improvement, and Productivity Improvement activities necessary to achieve and maintain certifications.
• Perform Data Analysis, Auditing, Flow charting, Process Mapping, Value Stream Mapping and time study projects as assigned.
• Support as shared service DataBank Test Report record imaging and indexing process.
• Provides Test Report and Certificate of Conformance record retrieval support for other Quality functions for multiple Castle Metals locations
• Support as a shared service the global Supplier Qualification process and associated record imaging.
• Maintains vendor quality performance and re-evaluation and regulatory compliance records and provides feedback and/or record retrieval support to corporate Purchasing/Supply Chain or Accounting
• Support as shared service regional Quality with Periodic Material Validation Testing process.
• Support as shared service regional Quality with First Article Inspection (FAI) and Production Part Approval Process (PPAP). Provides shared services support for Customer Quality Survey responses.
• Provides shared services support for Customer Quality Survey responses.
• Performs other related administrative and time-study analysis work as assigned.

• Some College in supporting fields such as business, engineering, industrial management or similar field, or equivalent, required

• PC knowledge and spreadsheet applications, with strong Excel skills
• Strong communication skills-capable of communicating effectively in both written and oral formats
• Solid presentation skills with ability to present technical information and concepts in order to initiate change and drive initiatives across several locations
• Good project management skills, including the identification and scheduling of project deliverables, milestones, tasks, and deadlines
• Ability to effectively work across a broad spectrum of functions
• Good problem-solving skills with ability to develop new ideas in order to provide innovative solutions

• Minimum of five years quality, administrative, and operational experience which includes knowledge of various methodologies (TQM, Lean, Six Sigma, requirements).