Job Description

Now hiring! Branch Operations Manager

Wixom, MI

We are looking for a Branch Operations Manager to join our Automotive Refinish Technologies team in Wixom, MI.

New finish, Proven expertise. Bolder ambition.

If you're someone who inspires others, owns their impact, and wants to elevate what they do, you'll fit right in.

Until July 1, our business was part of BASF. As part of the current transition, all job listings and the application process are still hosted on the BASF platform and therefore fully presented in BASF branding. Please do not be confused by this: All roles are positions at Surventis, and your application will be submitted to us.

At Surventis, we go beyond the surface - in everything we do. We put customers at the center, think one step ahead, and develop solutions that create real value and lasting partnerships. We inspire each other to think further, take ownership of our work, and constantly push to elevate what's possible. If you bring your full self, challenge the obvious answer, and want to grow with a team that means it - this is your place.

Automotive Refinish Technologies (ART) is a wholesale distributor of automotive and industrial paint coatings products to Auto Body Collision Repair Shops and Light Industrial Manufacturers.

The Fulfillment Manager is accountable for all operations and fulfillment business activities at our Fulfillment Centre at: 51175 Pontiac Trail; Wixom, Michigan.

The ideal candidate will have distribution experience with sustained success as well as experience in automotive after-market distribution. We are seeking an individual that has a positive can-do attitude, is reliable, highly motivated, hands-on, versatile, flexible and accountable with a firm, fair and consistent supervisory style.

As a Branch Operations Manager you will...

• Be the Business Manager with P&L accountability for the Fulfillment Centre location (sales and operations)
• Provide leadership and management for the day-to-day sales facilitation activities of a high volume, high demand, delivery time sensitive fulfillment centre warehouse distribution operation: Sales, Customer Service, Warehousing, Customer Order Fulfillment, Customer Order Delivery, Inventory Control: Purchasing, Receiving, Order Pick/Pack; Inventory Replenishment, Accounts Payable. Accounts Receivable, Business Administration and Health & Safety activities.
• Have Direct Reports: Fulfillment Coordinator; Fulfillment Service Representative(s) - Logistics & Fulfillment Service Representative(s) Business Support
• Provide Leadership and set example for working safely, diligently, efficiently and effectively.
• Ensure adherence to company policies, procedures and applicable government regulations.
• Proficiently manage and participate in all aspects of customer service to ensure internal and external customer satisfaction to business objective Key Performance Indicators (KPIs).

If you have...

• Professional, Positive, Determined, Customer-Centric, Hands-On, Can-Do Attitude.
• Experience and success in leading and managing people in a distribution business environment.
• Excellence in organization, time management and communication skills.
• Physically capable. Ability to Lift 50lbs.
• Working knowledge of Microsoft Excel and Word. Excellent Math Skills.
• Ability to work effectively under pressure to meet time-sensitive deadlines.

Privacy statement

Surventis takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.