Indie Campers

Branch Operations Assistant

Indie Campers  •  Alicante, ES (Onsite)  •  4 hours ago
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Job Description

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re looking for travel enthusiasts with a passion for guest service for our depot in Alicante. You’ll be the face of our company, reporting directly to the Branch and Regional Operations Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

WHAT WILL YOU WORK ON?

  • Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs;
  • Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition by monitoring maintenance and repairing need;
  • Assist in training, supervising, and coaching your team;
  • Booking activities control, manage stock, local suppliers and cleaning services;
  • Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
  • Preparing and cleaning our campervans;
  • Assisting in reselling campervans, preparing and showing them to prospective buyers.

WHO ARE WE LOOKING FOR?

  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
  • You’re fluent in English and Spanish (mandatory);
  • You’re eligible to work in Spain, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
  • You’re available to work weekends and national holidays;
  • You’re a responsible person who takes their work seriously and can be relied upon;
  • You’re well-organised and you’re good at solving problems.

THE INDIE COMMITMENT!

  • Being part of a young, fast-growing and innovative company where you make a difference;
  • Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila;
  • Continuous training and coaching to develop the skills that matter to you;
  • Compensation package that includes Performance and Referral Bonuses;
  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.

Expected Start Date: March 1st, 2026

Are you ready to Go Indie?

Indie Campers

About Indie Campers

Indie Campers is your go-to platform for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities.

Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term and long-term RV rentals, and the possibility of buying one of our vehicles available for sale!

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

Join us: https://indiecampers.com/careers

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Lisboa, PT
Year Founded
2013
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