Job Description

Job Title: Branch Manager (Material Handling Equipment)

Location: Stade, Germany
Team Size: ~15 employees
Scope: Sales, Service, and Rental Operations

About the Role

We are looking for an experienced Branch Manager to lead and develop a key operational site focused on the sale, rental, and service of material handling equipment.

This role combines strategic leadership with hands-on commercial responsibility. You will drive business performance, ensure operational excellence, and foster a high-performing team culture while delivering an outstanding customer experience.

Key Responsibilities

Branch Management & Business Performance

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  Implement and execute the business strategy at branch level
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  Hold full P&L responsibility for the site
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  Drive revenue growth, profitability, and market share
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  Ensure adherence to company processes, standards, and policies
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  Represent the branch externally in the local market

Sales & Commercial Development

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  Actively engage in day-to-day business, including key account acquisition
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  Lead and develop sales activities within the assigned territory
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  Strategically manage the aftermarket and rental business
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  Identify growth opportunities and implement targeted actions

Customer Experience & Operational Excellence

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  Ensure a strong customer-centric approach across all functions
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  Drive customer satisfaction and service quality standards
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  Increase productivity through continuous improvement and best practices
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  Maintain high operational efficiency across the branch

Leadership & People Management

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  Lead, motivate, and develop a multidisciplinary team
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  Foster a positive work environment and strong team spirit
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  Support employee development and career progression
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  Ensure efficient workflows and high performance standards
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  Guarantee compliance with health, safety, and environmental regulations

Requirements

Education

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  Degree in Business Administration, Commercial Training with further specialization, or equivalent qualification

Experience

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  Several years of experience as a Branch Manager, Sales Manager, or in a comparable leadership role
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  Mandatory experience in material handling equipment or a related industry

Skills

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  Strong change management and problem-solving capabilities
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  Excellent leadership, communication, and motivational skills
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  High level of quality and customer orientation
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  Fluent German and English (written and spoken)