Job Description

Job Location: Sherwood, OR 97140
Position Type: Full Time
Salary Range: $70,766.00 - $102,611.00 SalaryBe part of something uniQue
iQ Credit Union is a great place to work, grow, and make an impact. We're looking for people like you to join our exceptional team. At iQ, you'll find a healthy work-life balance, competitive benefits, an unwavering commitment to our members and the communities we serve, and a positive environment that supports your personal and professional growth. We love where we work, and we know you will too!
Do you love your community and want to make a difference? The Branch Manager I is responsible for ensuring the success of daily branch operations while building and strengthening community relationships that drive business growth. This role leads, coaches, and develops branch employees, fosters strong community partnerships, and ensures branch activities contribute to overall profitability and the achievement of Credit Union goals and objectives.

Essential Duties:
Proven approach to:
- Actively coach and develop branch team to meet specific performance objectives in business growth, retention, profitability and member service. Provide on-going coaching to staff regarding business development, loan pipeline reports, relationship management, outbound calling and other established goals.
- Coordinate hiring, orientation, branch specific training and direction of workflow of all branch personnel.
- Create and implement the appropriate service and sales environment within the branch based on Credit Union Operating Principles and Service Level Agreement.
- Conduct weekly sales meetings, one-on-one coaching and management of tracking and reporting to ensure each staff member effectively supports the overall success of the Branch and the Credit Union.
- Manage overall branch profitability through loan and deposit growth, meeting goals and objectives of the credit union.
- Responsible for individual internal/external branch sales performance by developing sales leads through business contacts and by identifying and developing business-generating opportunities for the Credit Union.
- Maintain active knowledge on Credit Union products and services, lending/deposit activities, regulations, compliance and participate in other appropriate training as required.
- Oversee branch operations, audit quality, branch facilities and premises.
- Responsible for development of assigned Assistant Branch Manager(s).
- Provide input in the preparation of the annual operating and personnel budget for the branch.  Control and monitor expenses of the branch within budget guidelines.
- Demonstrate strong regulatory knowledge applicable to this position and understand and comply with government regulations with particular emphasis on the Bank Secrecy Act (BSA), US Patriot Act and related regulations.
- Actively participate and fulfill expectations in the Credit Union Email Security Awareness Program as outlined in the Information Security Program Acknowledgement document.
This position is subject to the SAFE Act Registration Requirements – You must register and remain in good standing with the Federal Registry System (NMLS) per the SAFE Act requirements.  You will be required to submit to the SAFE Act background check and fingerprinting process.  Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your continued employment and may cause

QualificationsKnowledge and Skills:

Experience:
One year to three years of similar or related experience. One year of prior supervisory experience in a branch required.
Education:
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Additional Details:
Branch Hours: Monday through Friday 9:30am to 5:30pm. Saturday: 9:30am to 2:00pm. Closed Sundays.
Location: Sherwood Branch - 21604 SW Langer Farms Pkwy. Sherwood, OR 97140
Position Type: Full-time, 40 hours per week.
We Value Diversity
At iQ, we believe that diverse experiences and skills make our team stronger. If you’re passionate and driven to excel in this role, we encourage you to apply, even if you don’t fully meet every qualification listed. Your unique experiences, knowledge, skills, and abilities may be exactly what we need.
iQ Credit Union is committed to providing an inclusive and accessible work environment for all individuals. Our recruiting process typically involves submitting an application, uploading a resume, completing a phone interview, interviewing on-site or virtually with a hiring manager or attending a group interview, and possibly completing a work sample.
If you require reasonable accommodation at any stage of the recruitment process, including application submission, interviewing, or participation in the employee selection process, please direct your inquiries to careerfeedback@iQcu.com, which will email a member of iQ's Human Resources team. We will make every effort to accommodate your needs.
Total Compensation Package
There’s a reason we’ve ranked as one of top workplaces in the Pacific Northwest for the past nine years. We listen to our employees and continue to provide benefits that make a difference.
Healthcare Coverage:
- iQ pays 100% of the monthly medical, dental and vision premium for you AND your dependent children.
Retirement Savings:
- iQ matches up to 6% of your 401(k) contributions.
Paid Time Off:
- 11 paid holidays plus vacation and sick time accruals.
- Paid Community & Event Volunteer opportunities.
- Paid Wellbeing hours to help you recharge and thrive.
Investing in You:
- Student loan repayment match up to $100 per month.
- Tuition reimbursement to support your educational advancement.
- An annual match to amplify your nonprofit giving.
For a full list of our uniQue benefits, see our benefits guide: iQ Credit Union Benefits Guide
Equal Opportunity Employer:
iQ Credit Union is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.