Job Description

Branch Manager I -Hackensck, NJ

FinTrust Connect is excited to announce that we have partnered with a well-established community bank in search of a Branch Manager in Hackensack, NJ. This candidate is responsible for managing the day-to-day operations of the branch, the internal sales process and customer experience. They are responsible for ensuring all policies and procedures are followed and that the branch staff practices sound risk management. This position is responsible for providing required reporting related to operations and control and adherence to income, expense, and budgetary guidelines and standards, as well as security of equipment and premises, financial controls, collections and loss handling, daily opening and closing procedures.

Why this Opportunity?

• Culture: This bank values a strong team-oriented culture that prioritizes inclusivity and professional development. They believe in creating a supportive and collaborative work environment where all employees feel valued and empowered to reach their full potential. This institution is committed to fostering a positive and family-like atmosphere within the bank and to provide opportunities for career advancement and growth for their employees.

• Workplace (On-site, Hybrid, Remote): On-site in Hackensack, NJ

• Function: responsible for the cultivation and development of Centers of Influence (COIs) that refer profitable new business relationships

Requirements:

• High School diploma.
• Minimum of 3 years of branch management/supervision experience preferred.
• Solid interpersonal skills, including listening, written and verbal communication.
• Ability to work with a wide variety of personalities in a courteous and professional manner.
• Solid math and analytical skills.
• Ability to understand and follow safety and security practices.
• Strong ability to build relationships through consultative conversations and to identify customer needs and translate those needs to sales opportunities.
• Strong customer service/advocacy skills.
• Solid organizational and time management skills
• Ability to effectively coach, develop and manage staff performance.

• Manage and own all facets of day-to-day branch operations.
• Manage the successful execution of the internal sales process by all staff to drive results.
• Ensure all staff are providing an extraordinary customer experience by executing the bank's customer service behaviors.
• Ensure all staff are operating proficiently with regards to branch operations, policies and procedures and compliance.
• Actively participate in in local community and business events.
• Assist the Market Manager in creating the annual business plan for their financial center.
• Create, with the support of the Assistant Branch Manager, a monthly branch sales tactical plan to ensure sales goals are being met.
• Ensure the branch meets and exceeds corporate audit and compliance audit expectations.
• Responsible for managing branch profitability.
• Responsible for coaching and ensuring employee development process is conducted consistently on a monthly basis.
• Handle scheduling to effectively meet branch productivity and efficiency standards.
• Perform and review branch audits.