Job Description

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team. You will oversee the branch’s profitability, compliance, and customer engagement, while also promoting cross-selling of financial products
Drive enhancement of the deposit pool from existing and new customers.
Ensure high standards of customer service delivery across all touchpoints.
Promote and achieve cross-selling targets for non-deposit products.
Lead sales initiatives for Mutual Funds and Insurance products.
Generate fee-based income through strategic product offerings.
Oversee branch administration and ensure smooth day-to-day operations.
Ensure full compliance with regulatory and internal guidelines.
Foster a productive and motivated branch team environment.
Take ownership of the branch’s Profit & Loss and break-even performance.
Collaborate with internal stakeholders for product innovation and marketing initiatives.