Job Description

Who We Are

First Fed is a local community bank on an exciting growth trajectory with 17 locations including 12 full-service branches in Western Washington. First Fed was recognized by the Puget Sound Business Journal as a Best Workplace and a Top Corporate Philanthropist. By popular vote, First Fed received awards for Best Bank in The Best of the Northwest, Best Banker in Readers’ Choice by Cascadia Daily News, and Peninsula Daily News named us Best Bank on the Olympic Peninsula We also received a Best-In-State bank award from Forbes.

For over 100 years First Fed has served our customers and communities throughout the PNW. We’ve donated over $9 million to non-profit organizations in the past 8 years through our foundations, sponsorships, direct donations, and matched employee donations. Our amazing team has volunteered over 25,000 hours in the past 5 years – many by using our benefit of 3 paid volunteer days per year!

We welcome applicants from all backgrounds – our diversity makes us stronger. Join our award-winning team!

Our Values

Optimism We are positive and decisive. We believe the future will be better than the past. Our attitude demonstrates persistence which leads to success.

Initiative We are self-starters and find innovative solutions. We are courageous, entrepreneurial, and passionate. We take action for good.

Respect We include individuals from diverse backgrounds and with different perspectives. We are committed to honoring and serving others.

Growth We learn and adapt so we can continually improve. We believe in personal growth through grit and determination.

Ownership We are invested in our endeavors. We are accountable and take responsibility for our actions and decisions.

Position Purpose

Under the general direction of the Director of Community Banking, direct all facets of operations for a retail branch and provide leadership to Branch Team to support the bank’s strategic growth initiatives. Responsible for implementing strategies to achieve key sales and service goals through the delivery of exceptional customer service which supports the bank’s deposit, loan, and fee income goals.

Essential Functions

• Maintain an understanding of all products and services offered to enable effective sales and service.
• Design and implement a business plan integrating the activities of staff and functional partners to establish and grow market presence and meet or exceed identified production and income goals.
• Achieve branch sales and service goals through active participation in loan originations, sales calls and referral programs and overall management of sales and service goals to branch personnel.
• Overall responsibility to ensure operational excellence for safety and soundness of branch.
• Ensure consistent delivery of exceptional customer service.
• Establish new deposit and loan business and retain existing business relationships.
• Manage the selection, placement, performance, development, promotion, and termination of staff.
• Coach and mentor staff to achieve personal, branch, and institution wide sales and service goals.
• Oversees the implementation of programs for workplace learning within the branch.
• Establish, promote, and participate in networking opportunities within the communities we serve to build brand awareness and source for business.
• Perform related duties & responsibilities as required.

Qualifications & Requirements

• Associate degree in business, management, or a related field or the equivalent preferred.
• Requires two (2) years of leadership experience in a financial institution, including responsibility for sales, lending, depositor activity, operations, and compliance.
• Must be sales and goal oriented, outgoing, and professional, have managed financial and sales performance.
• Ability to effectively lead, delegate, coach, and direct the work of others, ensuring a collaborative and cooperative working environment.
• Develop and maintain an excellent understanding of regulations, policies, procedures, and systems applicable to lending and deposit products.
• Must be self-motivated with the proven ability to work independently to make sound business decisions.
• Excellent communication and presentation skills with the ability to effectively represent the organization to a variety of internal and external audiences.
• Ability to handle pressure effectively and remain adaptable in a fast-paced, changing work environment.
• Strong PC skills including proficiency with Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to work Saturday schedule as needed.
• Valid Washington State driver’s license.
• NMLS required if originating consumer loans.

Physical Requirements

The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.

Pay Range

• The pay range for this position is $86,431.49 - $146,933.53
• The typical hiring range for this position is $86.431.49 - $99,180.13
• The incentive plan for this position is the Community Banking Incentive plan. It is paid out quarterly with a 15% target payout.
• Employees will be eligible for our benefits package including medical, dental, and vision insurance, paid time off, retirement plans (401k with company match and Employee Stock Ownership Plan), gym membership reimbursement, discounts on our banking products, and more! Additional information on our benefits package can be viewed at https://www.ourfirstfed.com/careers

As a community Bank, we know the power in bringing people together from all walks of life. Our communities are beautiful and strong because of their diversity, and it’s important to us that all of our locations reflect the unique diversity of the places we live and work. We are passionate about hiring the very best talent and welcome applicants from all backgrounds.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

First Fed invites all qualified interested applicants to apply for our career opportunities. If you are a person with a disability and need a reasonable accommodation to use our online job search or application tools, please email Human Resources via teresa.yandl@ourfirstfed.com or call 360-460-2605. Note: This contact information is reserved solely for job seekers requesting accessibility assistance or accommodation in the application process. Messages left for other purposes may not receive a response.

We are required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.