National Seating & Mobility

Branch Manager

National Seating & Mobility  •  $65k - $70k/yr  •  Vancouver, CA (Onsite)  •  24 hours ago
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Job Description

Lead a Team. Grow a Branch. Make a Difference.

At National Seating & Mobility (NSM), we help people live with greater independence, confidence and comfort through personalized mobility and seating solutions.

We’re looking for a Branch Manager who is a strong people leader, customer-focused, organized and business-minded—and who wants to make a meaningful difference every day.

What You’ll Do

  • Lead, coach and develop a high-performing branch team.
  • Drive branch sales, revenue, customer service and operational performance.
  • Build strong relationships with clients, therapists and healthcare professionals.
  • Oversee day-to-day branch operations, inventory, equipment and facility needs.
  • Support recruitment, onboarding, performance management and employee development.
  • Monitor budgets, P&L, expenses and accounts receivable.
  • Ensure quotes, orders, work orders, billing and service activities are completed accurately and on time.
  • Identify opportunities to improve processes, customer experience and branch performance.
  • Create a positive, collaborative team culture where employees feel supported and accountable.

What You Bring

  • Leadership experience in a customer-focused or operations environment.
  • Strong communication, organization and problem-solving skills.
  • Experience managing employees, budgets and business operations.
  • A customer-first mindset and ability to build strong relationships.
  • Ability to balance people, priorities and business results.
  • Experience in healthcare, mobility equipment or a related industry is an asset.

Why Join NSM?

  • $65,000–$70,000 annually + annual merit reviews
  • Meaningful work that directly impacts people's lives
  • Employer-paid benefits
  • RRSP matching
  • Generous paid time off
  • Company events & inclusive team culture
  • NSM-sponsored gear

Ready to Lead With Purpose?

If you’re passionate about people, customer experience and making a difference, we’d love to hear from you.

Join NSM and help create better mobility experiences—one client at a time.

National Seating & Mobility

About National Seating & Mobility

NSM provides 360-degree Complete Mobility Solutions, from customizing wheelchairs to installing chair lifts or repairing your equipment. No matter what you need, we have innovative products and a reliable team of experts to keep you moving so you can enjoy life to the fullest - wherever it takes you.

We build the right chairs for people with severe physical challenges. Many are children with birth defects, such as Cerebral Palsy, Muscular Dystrophy and Spina Bifida. We also serve teens, adults and seniors challenged with severe trauma, disease and skeletal disorders.

To get it right, we must continually adhere to a spider web of ever-changing state and federal laws, as well as insurance regulations. This requires a dedicated team of master ATPs, expert compliance /funding specialists and a national management team dedicated to what’s best for our clients. Thanks to our talented hardworking team of people, we’re able to accomplish our mission—one wheelchair at a time.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Franklin, TN
Year Founded
1992
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