Location: Fall River, MA | Schedule: Monday-Friday | Compensation: $75k annually
Homans Associates is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies and accessories. We have locations throughout New England, New York, and New Jersey.
Company Website: http://www.homans.comcareers
We currently have an exciting career opportunity for a Branch Manager in Fall River, MA. There is no relocation assistance for this position. The Branch Manager is a sales leader responsible for the day-to-day operations conducted at our Sales Center location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Branch Manager is ultimately responsible for growing sales and profitability in his/her branch.
Job Responsibilities
• Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.
• Implement and maintain the highest level of customer service in the industry.
• Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.
• Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.
• Maintain inventory accuracy and ensure all company assets are protected from theft or damage
• Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.
• Assign employees to other duties as required including organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.
• Full compliance with all SOX key controls
• Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.
Qualifications
Education
• High School diploma required. College degree preferred.
Qualifications
• Ability to work well in a fast-paced retail store environment
• At least 3-5 years HVAC industry knowledge/experience
• Strong computer skills are essential, computer proficiency with Microsoft applications
• Heightened focus on providing excellent customer service
• Proven leadership and coaching abilities
• Must be sales driven with the ability to lead and motivate sales and operational staff
• Prior Forklift certification preferred.
• Strong commitment to EH&S rules and procedures.
#IND1
Homans Associates is the premier distributor of HVAC Equipment, Supplies and Mechanical Insulation products in the Northeast. We've been serving the contractor community since 1952 with locations across all of New England plus New York and New Jersey. Our logistics network includes over 80 trucks and almost 1 million square feet of distribution space.
At Homans, we take our customers' success seriously. We utilize both Technology and People to create solutions for the challenges our customers face.. We have developed, partnered and invested in tools that propel their business forward. We also employ the foremost experts in the HVAC and Mechanical Insulation industries. We refer to our employees as Associates, and our Associates are empowered to improve our customer's experience and ensure our customers success. From the cab of the truck, to behind the counter, on the website and on the phone, all the way to the President's office, our people put the customer at the center of every interaction and decision.
