Oversee and manage the daily operations of an RHB Insurance in Miri branch, ensuring the achievement of sales targets, excellent customer service, and compliance with company policies and regulatory requirements.
Job Responsibilities**
* Develop and implement strategic plans to achieve branch sales targets and business objectives.
* Manage, coach, and motivate a team of insurance professionals to enhance performance and productivity.
* Cultivate and maintain strong relationships with existing and prospective clients, providing exceptional customer service.
* Monitor market trends and competitor activities to identify new business opportunities and adjust strategies accordingly.
* Ensure strict adherence to all company policies, procedures, and regulatory guidelines within the branch.
* Oversee financial management of the branch, including budgeting, expense control, and revenue generation.
* Conduct regular performance reviews and provide constructive feedback to team members.
* Handle and resolve customer complaints and issues efficiently and effectively.
* Prepare and submit regular reports on branch performance to senior management.
* Actively participate in marketing and promotional activities to increase brand awareness and market share.
* Bachelor's degree in Business Administration, Marketing, Finance, or a related field.
* Minimum of 5 years of experience in the insurance industry, with at least 2 years in a leadership or managerial role.
* Proven track record of achieving sales targets and managing a successful team.
* Strong understanding of insurance products, services, and industry regulations.
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders
Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services.
TOGETHER WE PROGRESS
Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so.
Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region.
We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead.
We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future.
We invite you to join us as we work towards a better and brighter future for all.
