Aramex

Branch Manager

Aramex  •  Algiers, DZ (Onsite)  •  18 hours ago
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Job Description

Purpose of the Job

The Branch Manager is responsible for leading and managing the Orange depot operations to achieve operational, service, safety and financial objectives. The role provides leadership across employees, Courier Franchisees (CFs), contractors and stakeholders to ensure operational excellence, cost optimisation, compliance, customer satisfaction and business performance.

The role is accountable for driving operational efficiency, maintaining safety standards, ensuring compliance with the Aramex franchise system and supporting sustainable depot growth through strong leadership and performance management.

Key Responsibilities

  • Lead day-to-day depot operations to meet service and performance targets
  • Drive operational efficiency, productivity and cost control
  • Lead, coach and develop a team of 10+ staff and contractors
  • Build a high-performance, accountable and inclusive team culture
  • Ensure compliance with WHS, Chain of Responsibility and company standards
  • Monitor KPIs, identify improvement opportunities and implement solutions
  • Manage stakeholder relationships, including franchisees and internal teams
  • Support recruitment, onboarding and ongoing development of teams

To be successful in this role

  • Minimum 2 years’ experience in a senior operational leadership role
  • Experience managing operational teams and performance outcomes
  • Background in logistics, transport or distribution (preferred)
  • Experience managing performance, compliance and team development
  • Exposure to unions and industrial matters (preferred)
  • Strong stakeholder engagement and influencing skills
  • Proficiency in Microsoft Office and systems
  • Understanding of WHS and Chain of Responsibility requirements
  • Ability to lead change and continuous improvement initiatives

Leadership Behaviors

Building Outstanding Teams
Collaborate & break silos
Execution & Accountability
External focus
Growth mindset
Inclusion
Innovation
Setting a clear direction
Simplification

Skills

Leadership Skills
Project Management
Coaching
Decision Making
Interpersonal Skills
Time Management
Conflict Resolution
Innovative Skills
Cross-Functional Collaboration
Aramex

About Aramex

Founded in 1982, Aramex has emerged as a global leader in logistics and transportation, renowned for its innovative services tailored to businesses and consumers. As a listed company on the Dubai Financial Market (since 2005) and headquartered in the UAE, our strategic location facilitates extensive customer reach worldwide, bridging the gap between East and West.

With operations in 600+ cities across 70 countries, Aramex employs over 16,000 professionals. Our success is attributed to four distinct business products that provide scalable, diversified, and end-to- end services for customers. These products are:

• International Express, encompassing Aramex's Parcel Forwarding Business (Shop & Ship and MyUS).

• Domestic Express

• Freight Forwarding

• Logistics & Supply Chain Solutions

Sustainability is at the core of our vision and mission. To build a truly sustainable business, we leverage our core competencies to make a positive impact as responsible members of the communities we serve. Through partnerships with local and international organizations, we strive to expand our reach and benefit more individuals through targeted programs and initiatives, ensuring long-term positive change and community development.

For more information, please visit us: www.aramex.com

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
1982
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