Job Description

Join Our Team at Red Rocks Credit Union!

Looking for a workplace where culture, growth, and purpose come together? At Red Rocks CU we're more than banking, we're about enriching lives™, including yours.

• Why You'll Love Being a Red Rocker:

  • Employee Loan Discounts
  • Financial Growth: 401(k) match (100% on first 3%)
  • Tuition Reimbursement
  • Flexible PTO & 11 Paid Holidays

What You'll Do:

• Lead and oversee daily operations of the Town Center branch to ensure efficiency and exceptional member service
• Hire, onboard, train, and develop team members, fostering a high-performing and engaged team
• Drive branch performance by coaching staff to meet sales, service, and financial goals
• Build strong relationships with members and the community to support growth in deposits, loans, and membership
• Partner cross-functionally to execute outreach and community engagement strategies
• Maintain operational excellence, including cash handling, vault management, transactions, and compliance (BSA)
• Ensure adherence to security, policies, and regulatory requirements
• Continuously identify and implement improvements to enhance member and employee experience

You'll Thrive in This Role If You:

• Are passionate about developing others and leading with a coaching mindset
• Take initiative and drive results while maintaining a positive, solutions-focused attitude
• Demonstrate strong emotional intelligence and exceptional member focus
• Enjoy building relationships and engaging with your local community
• Embrace continuous improvement and operational excellence

What We're Looking For:

• 3–5 years of relevant leadership or branch banking experience
• Demonstrated ability to lead teams, drive performance, and influence outcomes
• Strong business development and relationship-building skills
• Knowledge of financial products, services, and quality service standards
• Ability to develop and implement effective processes and procedures
• Excellent communication, problem-solving, and conflict resolution skills
• Relevant education, certifications, or equivalent experience

Work Environment:

This is a full-time, in-person role (Monday–Friday with rotating Saturday mornings). The position is based at our Town Center Branch.

Ready to learn more, make an impact, and join a team that cares?
View the full job description via the link below and apply today-start turning dreams into realities!