Job Description

Purpose

We are looking for a Neulift Branch Manager to lead and develop our branch operations, ensuring excellent customer service and sustainable business growth.

In this role, you will be fully accountable for the performance and leadership of the branch, driving both operational excellence and financial results.

Role Responsibilities

As a Branch Manager, you will:

• Provide clear direction and leadership, building and maintaining a high-performing team

• Drive execution, engagement, and results across all business areas

• Manage and grow customer relationships, ensuring long-term partnerships

• Lead service and modernization sales and operations within the branch

• Deliver financial targets, including growth, profitability, and cash flow

• Develop and coach employees, fostering a culture of performance, engagement, and continuous learning

• Implement strategies, plans, and programs

• Ensure operations are conducted according to safety regulations, and ethical standards

• Monitor market trends and customer needs, providing insights to regional teams

• Build and maintain strong relationships with key internal and external stakeholders

What We Are Looking For

Leadership & Competencies

• Ability to translate strategy into clear goals and actions

• Strong customer focus and market awareness

• Proven ability to drive performance and accountability

• Experience leading change and transformation

• Strong decision-making and problem-solving skills

• Excellent communication and influencing abilities

• Commitment to developing and coaching teams

• Collaborative mindset with focus on inclusion and teamwork

• High levels of energy, resilience, and adaptability

Experience & Qualifications

• Proven experience in leading operations and delivering business results

• Track record in customer relationship management

• Experience working in a matrix organization

• Background in sales, service, or operations leadership

• Previous experience in the elevator industry or a similar field is a strong advantage

• Fluency in English

Why Join This Role?

This is a key leadership position offering the opportunity to shape business success, lead high-performing teams, and contribute to Neulift’s continued growth in a dynamic and customer-driven environment.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/