Job Description

Connecting people and communities| Driving eCommerce | Moving New Zealand

Team Global Express is entering an exciting new chapter. With fresh energy, a renewed strategy, and a commitment to doing things differently and we’re looking for a Branch Manager for our New Plymouth team to help us keep delivering.

About the role - Mō te tūranga

This is a hands-on leadership role where you’ll drive operational excellence, lead a high-performing team, and ensure outstanding customer service.

Reporting to the Area Manager, your Key Responsibilities include:

• Take full ownership of branch financial performance, including P&L, EBIT, cost control, and forecasting.
• Lead a customer-focused team, working closely with customers and sales to deliver outstanding service.
• Strategically plan people, resources, and transport to achieve business goals.
• Inspire and develop your team, fostering a culture of growth and high performance.
• Drive growth, efficiency, and align the team with the evolving needs of the business.
• Manage key metrics: utilisation, claims, DIFOT, safety, and customer service.
• Champion a safety-first culture, ensuring compliance with health and safety standards.
• Collaborate with national and regional teams for shared success.

What will you bring? – Ōu Pūkenga?

You’re a proven people leader who thrives in fast-paced environments. You’re confident in making decisions and aren’t afraid to roll up your sleeves when required.

Additionally, you will bring:

• 5+ years' experience in an operational leadership role (transport, logistics or similar)
• Proven capability with planning and delivering to that plan
• Excellent communication skills
• A positive and proactive approach to problem solving.
• A strong Health & Safety focus
• Confident with reporting, IT systems, and data management

Your Benefits - Ō Painga

• Our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
• Access to heavily discounted holiday homes across New Zealand.
• A national commitment to attaining the highest standards in HSE through best practise.
• A place where we put our people first with priority to promote from within.
• Career progression opportunities and long-term employment. 
• Be part of a multinational business with opportunities across the Trans-Tasman

How to apply - Me pēhea te tono

If this role sounds like something for you then please click "apply"… we want to hear from you!

To be considered, you must be prepared to undertake pre-employment checks including a criminal history check and Drug/Alcohol Testing. (Medical Assessment for safety critical roles)

Team Global Express is an Alcohol and Drug Free Workplace.

All applicants must be legally entitled to work in New Zealand effective immediately.