Position: Branch Manager
Salary: Up to £48,000 per annum DOE
Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!
Location: Unit 22, Acorn Industrial Estate, Crayford, DA1 4AL
If you're interested in working for a company that's been listed for 5 years running on the ‘ Top 100 Best Companies to Work For’, then keep reading...
Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a talented, highly motivated and inspirational leader to be our next Branch Manager of our team in Crayford!
To achieve this, we will provide you with an individualised and comprehensive onboarding and continuous development programme, including: mentoring, leadership coaching, our suite of Williams learning programmes, the support and guidance of your Network Manager and, for the right individual, the opportunity to study for external qualifications in leadership and management
Previous exposure working in a similar position within a plumbing and heating merchants is preferable.
As a Branch Manager, you'll be:
Building strong, lasting relationships with trade customers and becoming their go-to partner for plumbing, heating and renewables solutions.
Working closely with colleagues across the wider business to deliver our promise of Best Product, Best Price, and Best Service
Growing the branch through new business development and maximising opportunities with existing customers.
Taking full responsibility for the success of your branch — from sales and service to safety and standards.
Leading, motivating and developing your branch team to deliver outstanding service and results.
Driving sales and performance, ensuring your branch achieves (and exceeds) its targets.
Ideally, you are:
Experienced in growing a customer base and delivering against sales and profit targets.
An exemplary leader with the ability to plan, prioritise, delegate, and empower others.
Skilled in developing others in delivering exceptional customer service.
Self-driven, proactive, and constantly seeking to develop yourself.
Capable of building strong relationships with your colleagues.
An inspiring role model with excellent communication skills.
Some of our excellent benefits include:
33 days annual leave, increasing with the length of service
Training and development opportunities specific to you
Discounted shopping platform & gym membership
Private medical insurance for the whole family
24/7 Employee Assistance Programme
Car leasing & cycle-to-work schemes
Company discount on our products
Contributory pension scheme
Life Assurance
So what are you waiting for!? Apply to be our NEW Branch Manager - Today!

Independently owned & proud to be different
Founded by Mick Williams in 1972, the company was a traditional local independent merchants for many years. In more recent years, the combination of great prices on the best products backed up by exceptional service has catapulted the company forwards to become a major regional independent and one of the fastest growing merchants in the UK.
Whilst other merchants may offer a confusing mess of price lists and discounts, we simply publish our best trade price, and charge the same price to every trade customer. If we get a deal from a manufacturer, then it is available to all our customers. All we ask is that, if we don’t know you, you are patient whilst we verify your trade status, as we do not deal with retail customers.
In both 2014, 2015 and 2016 the company was recognised by the London Stock Exchange as one of the UK’s 1000 most inspiring businesses, and was listed in Real Business Magazine’s “HOT 100″ fastest growing businesses.
In 2015, the company was acquired from the Williams family by a consortium of management and staff, and most staff are now also shareholders.
We are proud of our commitment to paying a living wage, and to sharing the profits of the business with those who work hard in it.