Job Description

Hiring Immediately!

For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.

Sun Loan Company is seeking a reliable and ambitious Branch Manager to join our team. In this role, you will oversee branch operations, drive business performance, develop and lead team members, and build strong customer and community relationships. The Branch Manager is responsible for achieving branch goals, ensuring compliance with company policies, maintaining profitability, and creating a positive, high-performing culture. The ideal candidate is a strong leader with excellent operational, financial, and customer service skills who thrives in a fast-paced environment.

Responsibilities

Oversee daily branch operations and ensure compliance with company policies and procedures.

• Lead, coach, and develop Loan Specialists through effective training, mentoring, and performance management.
• Foster a culture of accountability, growth, and teamwork.
• Establish and monitor branch performance goals and drive profitability.
• Review financial reports and identify opportunities to improve branch performance.
• Approve, decline, or coordinate loan application decisions in accordance with company guidelines.
• Assist Loan Specialists with loan processing and collection efforts as needed.
• Professionally resolve challenging customer situations while maintaining positive relationships and encouraging repeat business.
• Prepare taxes, where applicable, based on location requirements.
• Develop branch growth strategies through networking, community involvement, and local business partnerships.
• Collaborate with team members to achieve branch objectives and deliver exceptional customer service.

Requirements

• Previous management experience in the loan industry strongly preferred.
• Alternatively, 2-3 years of management experience in a customer service, financial services, collections, or related industry.
• Ability to travel locally for meetings and business needs (up to 5%).

Schedule Requirements

Branch Hours: Sun Loan branches operate during the following business hours:

• Monday - Thursday: 8:30 am - 5:30 pm.
• Friday: 8:30 am - 6:00 pm.
• Saturday: 8:30 am - 12:30 pm. (Rotational and based on business needs).
• No Sundays!

Actual employee schedules may vary by branch location and business needs. Employees must be available to work their assigned schedule, which may include hours outside of the typical branch schedule, as well as occasional overtime.

Benefits — Why Sun Loan Is Your Ideal Workplace

• Low-deductible, affordable medical plans, including medical, dental, and vision
• Telehealth access
• On-demand pay
• Competitive salary based on factors such as location, skills, knowledge, competencies, and experience
• 401(k) with company match
• Paid Time Off, including holidays, vacation, and sick time
• Bonus opportunities
• Career development and advancement paths
• Formal and comprehensive training program

Work Authorization Notice

Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.

This means:

• Work Authorization Required: Candidates must already possess valid U.S. work authorization permitting employment with any employer.
• No Visa Sponsorship Provided: Sun Loan is unable to sponsor employment visas (e.g., H-1B, O-1) or assume responsibility for transferring existing sponsorships.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.