Job Description

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $11 billion in assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website

An exciting opportunity awaits!

We currently have an opportunity for the Branch Executive Assistant to join our Steinbach teamAs the Branch Executive Assistant you will ensure the seamless flow of day to day branch operations by way of leadership to the File Department and administrative support to the Director, Retail Sales along with other departments.

Specific Responsibilities

• Provide comprehensive administrative support to the Director, Retail Sales and department managers, including document preparation, staff communications, and records management.
• Lead, coach, and develop File Department staff to ensure consistent delivery of exceptional member service and effective document management, while ensuring compliance with privacy legislation and credit union policies.
• Plan and coordinate staff appreciation and fundraising initiatives, including sourcing vendors, managing event logistics, and monitoring budgets.
• Coordinate SCU community and special events to ensure seamless execution, enhance community presence, and generate positive brand exposure.
• Respond to inquiries from members (internal and external) and vendors, addressing questions and resolving concerns in a timely and professional manner.
• Oversee scheduling and daily operations of the File Department to ensure alignment with service standards and organizational objectives.
• Foster a collaborative, positive work environment through open communication and strong working relationships with staff.
• Support branch security protocols through effective communication, record maintenance, and staff training.
• Manage and maintain inventory levels of office supplies and equipment to support efficient branch operations.

Qualifications

• Grade 12 diploma combined with one year of post-secondary education in a business-related discipline, plus 4–6 years of relevant experience, or an equivalent combination of education and experience.
• Strong technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Exceptional communication skills, both written and verbal, complemented by strong interpersonal, organizational, and time management abilities, with a high degree of accuracy.
• Demonstrated success, or strong capability, in coaching, mentoring, and developing team members to achieve performance objectives.
• Highly developed customer service skills, with the ability to effectively support both internal and external members.
• Experience within a Credit Union environment and familiarity with related products and services would be considered an asset.

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance
• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: May 29, 2026

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest; however, only those selected for an interview will be contacted.