Flagstar Bank

Branch Banking Client Platform Specialist

Flagstar Bank  •  Staten Island, NY (Onsite)  •  4 days ago
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Job Description

Position Title

Branch Banking Client Platform Specialist

Location

Staten Island, NY 10314The Branch Banking Client Platform Specialist is responsible for driving new deposit acquisition and expanding existing deposit relationships within an assigned territory. This role is heavily focused on proactive business development, consistent prospecting activity, and disciplined pipeline management. The position also supports broader sales execution efforts and ensures high‑quality client service and compliance with all operational and regulatory standards.

Job Responsibilities:

  • Deposit Hunting & New Business DevelopmentIdentify, research, and qualify new deposit prospects through targeted outreach. Conduct discovery meetings to assess client needs andpresent tailoreddepositsolutions. Close new depositrelationshipsand transition them into long-term clientsMaintain a structure pipeline with consistent movement toward conversionExpand relationships with existing clients to increasedeposit balances andproductpenetration

  • Sales Execution & Revenue SupportPartnerwith internal sales teamsto supportbroader revenueinitiativesParticipate in coordinated sales campaigns and cross-sell opportunitiesContributeto territory-level business development strategies.

  • ClientService &ComplianceDeliver high-quality client servicethroughoutonboarding and ongoingrelationshipmanagementEnsure all activities meetregulatory,complianceand operational standardsMaintainaccuratedocumentation,reportingandadherenceto internal controls

ADDITIONALACCOUNTABILITIES

  • Conduct market research toidentifyhighvalue prospects and emerging opportunities.

  • Execute systematic prospecting campaigns to generate new leads.

  • Develop customized deposit solutions aligned with client needs and organizational goals.

  • Deepen relationships with existing clientsto driveadditionaldeposit growth.

  • Execute territorybased business development strategies to expand market presence.

JOB REQUIREMENTS

Required Qualifications:

  • Education levelrequiredHigh School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent .

  • Minimum experiencerequired6+ Yearscustomer service and sales experience (including Financial Services Industry).

  • Ability to train and mentor others, including products and platform procedures

  • Experience inparticipatingin sales campaigns/promotions

  • Experience withusing anddemonstratingdigital products and self-service technologies

Job Competencies:

  • Action-oriented- Enjoys working hard, is action orientedand full of energy for the things he/she sees as challenging. Not fearful of acting withminimum ofplanning. Seizes more opportunities than othersby aggressively and enthusiastically pursuing action to achieve resultsPossesses a sense of urgency.

  • Business Acumen- Knows products and understands our sales process. Is aware of how strategies and tactics work in the marketplace and what motivates a customer. Hascourage and aspiration to do things differently in the marketplace.

  • Approachability- Is easy to approach and talk to Spends the extra effort to put others at ease.Canbe warm, pleasant, and graciousIs sensitive to and patient with the interpersonal anxieties ofothers.Builds rapport well.

  • Problem Solving- Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn'tstop at the first answersIsa good listener and early knower, gathering informal and incomplete information in time to do something about it.

  • Priority Management- Spends his/her time and the time of others on what'simportantCan quickly sense what will help or hinderaccomplishinga goalEliminatesroadblocks and creates focusUseshis/her time effectively and efficiently and values timeGets more done in less time than others and canattend toa broader range of activities.

  • Demonstrates a strong ability to build andmaintaineffective relationships with stakeholders by communicating clearly,engaging in proactive collaboration, andleveragingcross functionalinsights.Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.

  • Buildstrusted client relationships, whether internal or external, byidentifyingneeds and delivering tailored solutions to enhance the overall client experience.

  • Fosters orsupportsa positive work culture and productive work environment, displayingimportanceof effective relationships with customers and stakeholders.

  • Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear andaccuratecompensation informationin accordance withapplicable laws. Actual starting base pay will bedeterminedbased on location, experience, and other non-discriminatory factorspermittedby law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar providesteammatesaccess to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$20.25 - $33.74

Flagstar Bank

About Flagstar Bank

Thank you for visiting Flagstar Bank, N.A. on LinkedIn, and we look forward to being part of your financial journey. Today, Flagstar Bank, N.A., is one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At September 30, 2025, the company had assets of $91.7 billion. We operate approximately 340 locations across nine states, with strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Hicksville, NY
Year Founded
Unknown
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