NTT DATA

BPO Senior Manager

NTT DATA  •  Gurugram, IN (Onsite)  •  14 days ago
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Job Description

  • Accomplish human resource objectives by recruiting, selecting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions
  • Provide information and analysis to organizational strategic plans and reviews.
  • Prepare performance reports by collecting, analyzing, and summarizing data and trends.
  • Planning and implementing strategies and operations; improving systems and processes; managing staff.
  • Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses
  • Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics.  This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams.
NTT DATA

About NTT DATA

NTT DATA – a part of NTT Group – IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
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