Virtusa

BPM Sr. Consultant

Virtusa  •  Bengaluru, IN (Onsite)  •  28 days ago
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Job Description

BPM Sr. Consultant-(CREQ255282)

Role: Pega CDH – Senior Decisioning Architect

  • 8-10 years of experience in Pega and 6 - 8 years of experience in Pega CDH
  • The candidates will act as a CDH SME for Pega Platform perspective preferably in banking and financial services.
  • Pega CSSA Certification and Pega Decisioning Consultant
  • Experience in Pega CDH 8.X or higher versions,NBAD framework
  • Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode
  • Hands-on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc.
  • Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles.
  • Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows.
  • Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows.
  • Develop Pega CDH features in Agile environments.
  • Provide pos-implementation support and resolve production defects.
  • Monitor application performance to ensure scalability and efficiency.
  • Mentor and lead a team of Pega NBA Designers or developers.
  • Perform tasks such as proposition builds, customer data flow updates, and interaction updates.
  • Good understanding and experience in Digital applications, and Business Functions
  • Strong analytical skills with the ability to summarize data into actionable insights.
  • Excellent communication skills to interact with both technical and non-technical stakeholders.
  • Designing in alignment with Clients Business objective

Good to have skills:

  • 1:1 Operation Manager
  • Knowledge in externalisation of Cassandra , KAFKA, Elastic search
  • Familiarity with DevOps practices such as CI/CD pipelines for deployment automation.

Primary Location

IN-KA-Bangalore

Schedule

Full Time

Employee Status

Individual Contributor

Job Type

Experienced

Travel

No

Job Posting

29/04/2026, 5:21:08 AM

Virtusa

About Virtusa

Virtusa is a global product and platform engineering services company that makes experiences better with technology. We help organizations grow faster, more profitably, and more sustainably by reimagining enterprises through domain-driven solutions. We combine strategy, design, and engineering, backed by unmatched expertise at the intersection of industry, business, and technology to generate real-world business impact for clients.

Headquartered in Massachusetts with global delivery centers, Virtusa provides a broad range of services, solutions, and assets, including strategy and design, AI advisory and services, digital engineering, data and analytics, digital assurance, cloud and security, cx transformation and managed services across industries such as financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Southborough, MA
Year Founded
1996
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