Job Description

At AD Solutions, we are transforming how workplaces operate with innovative technology solutions. As an award-winning leader in Workplace Technology, we specialize in document workflow solutions and managed network services that save costs, improve productivity, and drive revenue. With headquarters in Orlando and branch offices in Miami, Melbourne, and Jacksonville, we’re rapidly growing and looking for ambitious individuals to join our team.

We are rapidly growing and are looking to add an office technology Delivery & Install Technician with excellent internal/external customer service and great communication skills. If you are looking for an exciting opportunity with hands-on training, this is the job for you.

Primary Duties:

• Responsible for the efficient setup of all equipment and paper to be delivered to customer locations.
• Ensure proper documentation of accessories, supplies, and equipment serialization.
• Troubleshoot failures and repairs for copier/fax/duplicator equipment.
• Excellent ability to work through remote applications, i.e., email, Google Scan, and remote data entry.
• Able to multitask, complete data entry updates, and enter all new information regarding installation and delivery calls.
• Ability to drive a box truck, with extended drive time to exceed 2 hours one way.
• Meet all installation/delivery deadlines.
• Other duties as assigned.

Physical​ ​Demands:

• Physical strength and agility sufficient to perform the work of this class.
• Must be able to travel within company service area on a daily basis to various customer sites by automobile or truck, or to approved training locations via company-authorized transportation.
• Requires frequent kneeling and bending and considerable use of hands and tools.
• Frequently requires moving or lifting of more than 50 pounds.
• Use of ladders, forklifts, and other heavy transportation machinery.
• Ability to use hands for fine manipulation of tools necessary to repair equipment.
• Must adhere to safety procedures, rules, and best practices.

Skills​:

• Ability to understand and execute oral and written instructions.
• Ability to establish and maintain effective working relationships.
• Technical ability to set up, maintain, repair, troubleshoot, and refurbish multifunctional devices.
• Excellent ability to analyze information and demonstrate effective decision-making skills.
• Ability to work independently and remotely while meeting all deadlines.
• Demonstrated ability to adapt to organizational changes and processes.

Requirements:

• High School Diploma.
• Valid State Driver’s License and good driving record.
• Must be able to meet all employment background screening requirements required by AD Solutions and its clients (including state and local governments, municipalities, school boards, and childcare facilities).
• Professional appearance and conduct.
• Any visible piercings and tattoos must be covered at all times.
• Pre-employment drug testing is required for this position

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