Who are we?
Live Nation Entertainment is the world’s leading live entertainment company,comprisedof global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately10,000 clientsworldwide. Live Nation Concerts is the largest provider of live entertainment in theworldpromoting more than 50,000 events annually fornearly 7,000artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. Foradditionalinformation, visit www.livenationentertainment.com
Who are you?
Passionate and motivatedDriven, with an entrepreneurial spiritResourceful, innovative, forwardthinkingand committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
The Role:
You will have the opportunity to bepart ofa very specialteam for Live Nation’snewestCanadian venue, HISTORY Ottawa.A state-of-the-artvenuewith a capacity of up to 2000hostingover 180 concerts and private events annually.If you are ready to be a part of Ottawa’s most memorable and historic shows,this role might be for you!
Responsibilities:
Conduct in-person ticket sales using the Ticketmaster computer system
Balance and account for credit card receipts from sales transactions
Describe venue layouts and seating locations for our customers
Organize and distribute "will-call" ticketsas needed
Maintain exemplary customer servicein accordance withLive Nationstandards and policies, exercising professionalism and applying problem solving skills when satisfying customer concerns
Foster andmaintaina positive and team-oriented approach towards colleagues and the company
Other duties as assigned
Qualifications
Superior customer service skills andasset, butnotrequired
Experience with Ticketmaster systems a strong asset, but not necessary as training will be provided
Excellent communication skills (verbal and written)
Understanding of basic computer skills and experience with MS Office (Word,Exceland Outlook)
General office and/or cash handling experience, preferred but notrequired
Organized, detail oriented and able to manage a diverse and ever-changing environment
Highly motivated, proactive self-starter whois able towork under pressure
A passion for live events and desire to ensure every customer experience is exceptional!
Must be able to work evenings, weekends and holidays asrequired
We thank all applicants for theirinterest,however, only those chosen for an interview will be contacted.
The expected compensation for this position in Ontariois: $20 per hour.
Employment Equity
Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.
Hiring Practices
The preceding job description has been designed toindicatethe general nature and level of work performed by employees within this classification. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job. Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available ina timelyand efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, collegerecruitingand search firms. This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not beall-inclusive, andcan bemodifiedat any time if requested by management.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline.
Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.
