Job Description

Salary/Position Classification

• $12.00 hourly, Non-Exempt (Eligible for overtime)
• 8 - 18 hours per week **Your work schedule will be created around your class schedule
• 100% Remote Work Availability: No
• Hybrid Work Availability (requires some time on campus): No

Purpose of Position

Our Box Office Clerks' primary job is to sell tickets to customers both in person and over the phone all while maintaining the highest level of customer service. The box office is open Mon. - Fri., 8:30 am - 4:30 pm

This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position.

Duties & Responsibilities

• Sell tickets to customers in person and on the phone
• Process and verify credit card purchases
• Print out customer’s ticket orders
• Answer box office telephone and respond to customer’s questions
• Process and mail advanced ticket orders
• Training on necessary software related to this job
• Run end-of-day reports

Required Competencies

• Critical Thinking and Problem Solving
• Professionalism
• Ability to work independently

Minimum Requirements

• Answer box office telephone and respond to customer’s questions
• Process and mail advanced ticket orders
• Maintain up-to-date knowledge of current and future events
• Training on necessary software related to this job
• Run end-of-day reports
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications

• Must have excellent communication skills, both in-person and on the phone
• Excellent customer service
• Ability to work independent
• Legible handwriting
• Willingness to work some evenings and weekends when we have shows/events
• Punctual AND Dependable

To Apply

For full consideration, applications must include the following materials:
• Current class schedule

Please include in the application if you are currently or have in the past 12 months been employed with the University of North Dakota, the North Dakota University System, or any other North Dakota State agency. If so, include which agency/department, as well as how many hours you work a week.

Career Services is here to help students looking for student employment positions at UND by offering individual sessions that include: resume, cover letter reviews, and interview preparation. Please schedule an appointment through Starfish or email us at und.careerservices@und.edu.