Job Description

Position: Sales Associate - Hive Boutiques

Reports to: Hive Boutiques, Store Manager

Full-Time or Part-Time

Position starts at $22/hour

Final rate based on experience



Are you passionate about fashion and creating moments for others? Join the Hive Collective family as a Seasonal Sales Associate! This exciting role offers the opportunity to be part of a dynamic and collaborative team, helping to create memorable shopping experiences during the bustling season. As a Seasonal Sales Associate, you are responsible for creating a first-rate client experience through superior sales and service at the Hive Boutiques store for Him and Her. You'll be a valued member of the Hive team, playing a key role in delighting our customers.

You should be well-versed in our Hive Boutiques brands and passionate about helping customers find items that light up their day!

Key Responsibilities:

Provide a Positive Customer Experience

• Welcome customers immediately with sincerity and enthusiasm and create a warm and welcoming experience.
• Maintain an active floor presence, demonstrating availability and openness to the customer.
• Engage customers with an intuitive approach to determine their needs.
• Provide relevant fashion advice, product knowledge, and recommendations.
• Demonstrate accuracy and efficiency at the point of sale.
• Fold, wrap, or hang the customer's purchase meeting Hive's wrapping standard.
• Send professional thank-you notes to your customers.
• Provide exceptional service to the customer through professionalism, ownership, and initiative.
• Handle requests and daily tasks courteously and productively, using appropriate language and tone of voice.
• Show your willingness to be of assistance and take initiative in finding creative solutions when faced with obstacles.

Team Collaboration

• Team up with other salespeople to best serve the client's needs.
• Outreach to support in-store and online sales, and invite customers to special events when appropriate.
• Show commitment to the team through collaboration and positive, proactive communication.
• Actively listen to other points of view, and share thoughts and ideas in order to reach a common understanding.

Store Maintenance and Operations

• Demonstrate knowledge and proficiency in all tasks and procedures to support the sales floor.
• Maintain the store when customers are not present, including receiving shipments, stocking, and maintaining displays.
• Complete projects and tasks accurately and in a timely manner.
• Follow inventory procedures.
• Seek ways to improve your own performance.
• Demonstrate productivity, using time efficiently and effectively to deliver strong results.
• Deliver high-quality work, communicate ongoing progress, and show accountability.
• Prioritize tasks and projects efficiently without negatively impacting service.
• Follow all safety guidelines.
• Safeguard sensitive, private, and confidential information.

Personal and Professional Development

• Maintain a well-groomed appearance and follow dress code guidelines.
• Demonstrate reliability, flexibility, and openness to change.

Benefits

• Positive, team-focused work environment that values balance and well-being.
• Opportunities for growth within the Hive Collective.
• 50% employee discount for you and immediate family.
• Paid holidays and PTO for full-time employees.
• No work on Sundays or major holidays.
• Health insurance options after 90 days of full-time employment.
• 401k with up to 3% match after 1 year of full-time employment.

Competencies:

• Collaboration, Communication, Customer Service Skills, Sales Skills, Flexibility, Professionalism, Enthusiasm, Reliability, Learning Agility, Integrity

Requirements

Job Requirements

• Ability to lift and mobilize small to medium items up to 15 lbs. while utilizing appropriate equipment and safety techniques.
• Ability to maneuver effectively around the floor, stock room, and cash wrap.
• The position entails prolonged standing.
• Maintain a well-groomed appearance and follow dress code guidelines.
• Demonstrate honest and ethical behavior.
• Work scheduled shifts, demonstrate flexibility when schedule changes are necessary, and notify your manager prior to your shift if you are delayed or unable to work.
• Record all time worked promptly and accurately.
• Follow all safety guidelines.
• Safeguard sensitive, private, and confidential information.

Hourly Range

$22