Job Description

Boutique Assistant

Join our Fashion team in Singapore where you will keep the boutique running smoothly behind the scenes—supporting daily operations, people coordination, and workplace readiness—so the team can deliver an exceptional luxury experience every day.

Why this mission

• Be part of a luxury house that defines style and creates desire—now and forever.

• Help engage today’s and tomorrow’s clients by enabling unsurpassed service and consistently high boutique image standards.

• Gain hands‑on exposure to retail operations, coordination, and reporting while contributing to a fast‑paced boutique environment.

Impact you can create in the role

• Keep day‑to‑day boutique administration on track by following Standard Operating Procedures and managing key correspondence between boutique and office.

• Support people moves smoothly by coordinating onboarding and staff transfers with relevant stakeholders.

• Maintain accurate records for boutique expenditure, overtime, compensation‑off and attendance/leave reporting.

• Enable effective manpower planning by preparing monthly rosters and coordinating training and monthly activities with the Retail Office.

• Ensure a seamless workplace experience by liaising with vendors, internal teams and mall management on boutique maintenance and daily operational needs.

• Own replenishment and inventory follow‑up for POS and printing materials, plus marketing and clienteling resources based on usage.

• Provide clear reporting and ad‑hoc support to the Boutique Management team to help decision‑making and operational readiness.

You are energized

• Creating order in a dynamic environment—organizing, tracking, and following through on details.

• Working with diverse stakeholders and being the reliable point of contact for boutique support.

• Balancing routine administration with ad‑hoc tasks, and staying calm under time pressure.

• Learning new systems and processes, and continuously improving how work gets done.

• Contributing to a polished boutique experience by ensuring resources, maintenance and communication run smoothly.

What you will bring

• Strong communication, organization and interpersonal skills.

• A positive, patient, detail‑minded approach with curiosity and a mindset of continuous improvement.

• Eagerness to learn and a collaborative team spirit.

• Proficiency in Microsoft Word, Excel and PowerPoint.

• Fluency in spoken and written English

• Professional judgment, clear communication style and strong code of conduct.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.