Job Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Boutique Administrator

As a Cartier Boutique administrator, you are responsible for applying all stock procedures and ensuring the daily management of the boutique stock. You are also involved in several other tasks and assist with special projects if needed. 

HOW WILL YOU MAKE AN IMPACT?

Stock Management

• Controls and thoroughly manages all stock movements (in and out)
• Prepares and manages price changes and consignments
• Conduct cycle counts, spot inventory counts and annual inventories
• Manages all additional inventories as requested (certificates, stones, etc.)
• Liaises with Sales Associates to keep reservations levels under compliant threshold

Daily Boutique Operations and Compliance

• Comply with Cartier security, financial, and operational procedures. Has strong knowledge of Cartier Boutique Operations Manual in order to support the team.
• Ensures impeccable maintenance of the boutique in collaboration with Operations Deputy Manager
• Ensures correct levels of non-sellable goods are always available in the boutique (red boxes, catering, …)
• Supports special projects implementation (transformation, operational improvement, new tools) when needed
• May exceptionally act as back-up in the daily opening and closing procedures of the boutique 

Cartier Ambassador

• Develop a deep understanding of the brand and products to convey Cartier's heritage and values
• Contribute to a positive and productive boutique environment

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

You are client service-oriented and have retail experience, especially in the luxury sector. Moreover, you demonstrate strong interpersonal skills, empathy, and business acumen. You have a background in administrative roles, possess excellent organizational skills, and can effectively prioritize tasks, which will be key qualities to success in this role.

Technical skills required for this role include proficient knowledge of Microsoft Office and Outlook, with SAP experience being an added advantage. Additionally, you should have exceptional verbal and written communication skills in Spanish and English.

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