Job Location Glisan RC 704 - Portland, OR 97230 Position Type Full Time Salary Range $20.93 - $24.54 Hourly
Our Vision
A world where no resource is wasted.
Our Mission
To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.
Our Values
We are loyal, resilient, trustworthy, creative, competent, and engaged.
The BottleDrop Customer Service Associate II (CSA2) is responsible for delivering superior customer service to all customers of BottleDrop Redemption Center in a friendly and professional manner while maintaining the appearance of the Redemption Center. The role of a CSA2, is to act as the Person-in-Charge if Supervisor is not on site. The CSA2, will support the BottleDrop Supervisor and management to ensure a safe and positive work environment by assisting with cash handling, training, and by consistently demonstrating and following company policies as outlined in handbooks and training materials. Be able to effectively and professionally communicate with team, management, customers and internal departments of OBRC. Be familiar with OBRC Employee Handbook and BottleDrop Policy and Procedures. Track and report daily activities of Redemption Center by using proper forms and procedures. Properly and effectively be able operate and troubleshoot all Front of House equipment.
Primary Duties & Responsibilities
Education/Experience
Requirements – Skills, Job Knowledge & Abilities
Supervisory Responsibility
Travel
Working Conditions/Physical Requirements
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The position involves sitting, walking and lifting up to 50 pounds for long periods of time throughout the day.
Oregon Beverage Recycling Cooperative is the industry steward of Oregon's bottle deposit and redemption system. Through our BotttleDrop Redemption Centers and partnerships with retailers, we collect nearly all the containers redeemed in Oregon, return deposits to consumers, and provide a high quality source of recycled raw materials for manufacturers.
We are a not-for-profit cooperative business made up of over 150 Oregon beverage distribution companies. Our workforce of more than 500 employees provides a fast, easy, and accountable system for recycling beverage containers. And, just as Tom McCall envisioned it more than 45 years ago, we deliver a cleaner, greener, Oregon at zero cost to taxpayers.
We are a growing company with a track record of innovation. In just the last year, we've added 14 more locations for people to return their empties, while also expanding capacity at our processing plants so that we can accommodate higher recycling rates and more container types with redemption value. We will continue to expand in the future with even more locations, new partnerships to help raise money for non-profit community groups, and new programs that will build on our leadership in container recycling.
