Job Description

Our associates celebrate lives. We celebrate our associates.

Boat Crew & Service Assistant reports directly to the Captain. They are responsible for maintaining the vessel’s state of readiness while instructing and assisting the families throughout the entirety of the voyage and sea scattering service.

JOB RESPONSIBILITIES

SAFETY

• Maintains passenger safety about the vessel.

• Acts as First Responder in the event of any marine casualty, including but not limited to, INJURY, MOB, FIRE, FLOODING, GROUNDING, and ANCHORING

GUEST SERVICES

• Coordinates the events and timing of the voyage and scattering service

• Physically assists guests with mobility and stability needs

• Provides a warm and attentive presence to all guests aboard M/V Naiad

VESSEL READINESS

• Keeps the vessel stocked with supplies, before, during, and after each trip

• Keeps the vessel ready constantly. Maintains cleanliness of vessel, both interior and exterior

• Maintains dock cleanliness

• Cleans heads, empties trash, washes the vessel, and wipes down surfaces

• Loads stores and supplies

• Completes paperwork and logs related to voyage and sea scattering services.

SERVICE DIRECTING RESPONSIBILITIES:

• Conducting the Urn Run from San Francisco to Belmont on Mondays (valid driver’s license and reliable vehicle required)
• Performing heavy lifting as needed
• Making weekly calls to families on Tuesdays
• Working aboard the boat and Service Directing three days per week (Wednesday–Friday in San Francisco)
• Guiding families through sea scattering ceremonies with professionalism and care
• Overseeing the boat’s interior and assisting the deckhand with securing the vessel
• Maintaining strong organization and administrative standards
• Communicating clearly and compassionately with families
• Demonstrating excellent customer service and interpersonal skills
• Carrying a calm, composed demeanor with a strong sense of urgency when needed.

MINIMUM Requirements

Education

• High School diploma

• College courses preferred

Experience

• Previous experience with vessel operations & maintenance preferred.

Certification/License

• CPR certification preferred.

Knowledge, Skills and Abilities

• Basic seamanship

• Excellent interpersonal skills

Work CONDITIONS

Work Environment

• Working both dockside and underway in outdoor environment. Exposure to changing weather and sea conditions on the San Francisco Bay

• Professional, inclusive, and respectful

• Comply with professional maritime dress code

Work Postures

• Frequent, continuous periods of time standing, walking, bending, squatting, and climbing ladders up to 8 hours per day

• Constant balancing required

Physical Demands

• Physical effort and manual dexterity is required in this constantly moving environment

• Lifting, pushing, pulling, prying, throwing etc. up to _50__ pounds

• Washing, wiping, scrubbing, spraying, sanding, painting, and buffing

Work Hours

• Naiad standard operating hours are Wednesday – Sunday 0730-1600

• Working beyond “standard” hours as the need arises

Compensation:

Salary: $26.80/hr. - $34.70/hr.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 94002Category (Portal Searching): Technical and TradeJob Location: US-CA - Belmont