K2 Staffing

Board Member

K2 Staffing  •  Miami, FL / Dallas, TX / Chicago, IL / Tempe, AZ / Los Angeles, CA / San Diego, CA / Denver, CO / Las Vegas, NV (Onsite)  •  2 hours ago
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Job Description

Our client is seeking an experienced and strategic Board Member to provide guidance, industry insight, and governance support to a growing organization operating within the Business Process Outsourcing (BPO) sector. This is a part-time advisory position requiring approximately 1–2 hours per week. The ideal candidate will bring extensive BPO industry knowledge, strong leadership experience, and the ability to provide objective guidance on business growth, operational strategy, and organizational development.

This role is best suited for a seasoned executive or industry leader who can leverage their expertise and network to support long-term business objectives while maintaining independence from competing BPO organizations.

Duties & Responsibilities

  • Strategic Advisory
    • Provide guidance on business strategy, growth initiatives, and market positioning.
    • Offer insight into industry trends, opportunities, and potential challenges within the BPO sector.
    • Advise leadership on operational best practices and organizational development.
  • Governance & Oversight
    • Participate in scheduled board meetings and strategic discussions.
    • Review business performance, objectives, and key initiatives.
    • Provide independent recommendations to support sound business decision-making.
  • Industry Expertise
    • Share knowledge of BPO operations, client acquisition, service delivery, and workforce management.
    • Leverage industry experience to identify opportunities for process improvement and scalability.
    • Support leadership with strategic introductions and networking opportunities where appropriate.
  • Business Growth Support
    • Advise on market expansion strategies and operational efficiencies.
    • Provide feedback on major business initiatives and investments.
    • Assist in evaluating risks and opportunities associated with business growth.

Qualifications & Requirements

  • Experience
    • Extensive experience within the Business Process Outsourcing (BPO) industry.
    • Previous executive leadership, board-level, advisory, or senior management experience preferred.
    • Strong understanding of BPO operations, delivery models, client management, and business development.
  • Industry Background
    • Demonstrated success helping organizations grow, scale, or improve operational performance.
    • Strong professional network within the outsourcing, customer support, back-office services, or related industries.
  • Professional Skills
    • Strategic thinker with strong business acumen.
    • Excellent communication and stakeholder management skills.
    • Ability to provide objective, independent advice and recommendations.
    • High level of professionalism, integrity, and confidentiality.

Additional Requirements

  • Must not currently be employed by, serve on the board of, or have an active leadership role within another Business Process Outsourcing (BPO) organization.
  • Ability to commit approximately 1–2 hours per week for board meetings, strategic discussions, and advisory support.
  • Comfortable working in a remote advisory capacity.
K2 Staffing

About K2 Staffing

K2 Staffing has been constructed on one of the most solid foundations in the industry, with roughly 40 years of combined business and recruiting knowledge. Through our vast experience, we understand locating and attracting the right talent can be comparable to ascending K2 - difficult, sometimes impossible, and completely savage. With that said, we take a very methodical approach with our process, including a detailed discovery process ultimately leading to a customized plan of action for each of our clients. Our “high-tech, soft-touch” technique produces results that cannot be denied. We have embraced technology to its fullest, which provides us with top-quality candidates to choose from. That, however, does not disclude how important it is to roll up our sleeves and connect with people on a human level, avoiding short-term arrangements, disappointment, and a tremendous waste of time and money for all parties involved.

Whether you are a candidate seeking to locate a company to represent for the long haul, or you are a hiring manager for an organization searching for that 1 in a million, K2 Staffing is here to assist you. Utilizing our “high-tech, soft-touch” approach, we will successfully diagnose the needs and desires of both our clients and candidates, resulting in the perfect connection for years to come.

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Carlsbad, California
Year Founded
2019
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