BMW Group

[BMW Korea] Warranty & Customer Care (Intern)

BMW Group  •  Seoul, KR (Onsite)  •  4 hours ago
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Job Description

SPREAD ENTHUSIASM.

SHARE YOUR PASSION.

Our aftersales teams make a difference every day – through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy. And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits.

[Notice] 이력서는 반드시 채용 포털 사이트에 첨부된 BMW Korea Application Form을 사용하여 작성 및 제출해 주시기 바랍니다. (자유 양식 이력서는 검토되지 않습니다.)

About the Team

The Warranty & Customer Care team supports performance reporting, settlement processes, and operational activities related to warranty services and customer care.

What awaits you?

  • Consolidate warranty service performance data and analyze related trends.
  • Support dealership settlement processes using performance data and supporting documentation.
  • Analyze and report key performance indicators for warranty and customer care operations.
  • Assist with additional operational tasks as required.

What should you bring along?

  • Bachelor’s degree in Business, Industrial Engineering, Mechanical Engineering, or related fields preferred.
  • AI, Data analysis(SQI, Python, etc.) and Statistics-related experience preferred.
  • Proactive attitude & excellent communication skill.
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word), AI models(Copilot, Claude or the other AI models).
  • Fluent in English communication and Native in Korean.

If you have any inquiries, please contact us.

BMWKorea.Internship@bmw.co.kr

BMW Group

About BMW Group

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading pre-mium manufacturer of automobiles and motorcycles and also provides premium financial services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries.

In 2024, the BMW Group sold over 2.45 million passenger vehicles and more than 210,000 motorcycles worldwide. The profit before tax in the financial year 2024 was € 11.0 billion on revenues amounting to € 142.4 billion. As of 31 December 2024, the BMW Group had a workforce of 159,104 employees.

The economic success of the BMW Group has always been based on long-term thinking and responsible action. Sustainability is a key element of the BMW Group’s corporate strategy and covers all products from the supply chain and production to the end of their useful life.

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Munich, DE
Year Founded
Unknown
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