Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to design solution architecture for cross-system interactions and business logic integration, ensuring seamless interoperability across multiple applications.

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Title: BMC helix CMDB and Discovery

Total years of Experience: 10 years to 17 years

Location: Anywhere in India

We are seeking a talented and experienced BMC Helix CMDB and Discovery Specialist . In this role, you will be responsible for managing and maintaining the customer BMC Helix Configuration Management Database (CMDB) and Discovery solutions. You will play a crucial role in ensuring the accuracy, completeness, and reliability of our CMDB data, as well as optimizing the performance and functionality of our BMC Helix Discovery tools.

Roles and Responsibilities

1. Configure and maintain BMC Helix CMDB and Discovery solutions to meet business requirements and ITIL best practices.
2. Experience in create dynamic application modeling in Helix Discovery.
3. Experience in configuring discovery for cloud and on premised based infra.
4. Define and implement CMDB governance policies, processes, and procedures to ensure data integrity and consistency.
5. Monitor and troubleshoot BMC Helix Discovery processes to identify and resolve issues related to data collection, normalization, and reconciliation.
6. Perform regular audits and reconciliations of CMDB data to identify and remediate discrepancies and inconsistencies.
7. Experience of BMC Helix ITSM applications and Helix customizations.
8. Extend the BMC Class and Data Model.
9. Experience in creating various CMDB jobs like identification, Normalization. Reconciliation .
10. Experience in creating data load sheets to update data into CMDB by using the OOTB data load console and using Atrium spoon jobs.
11. Create interface to exchange data with other systems using files or REST API.
12. Analyze, and solve issues in the normalization and reconciliation processes
13. Collaborate with cross-functional teams to map and integrate data sources into the CMDB.
14. Customize the Contract Management and SAM modules
15. Prepare complex reports based on Helix Dashboards to provide stakeholders with insights into CMDB health, compliance, and utilization metrics
16. Support the run team to solve problems in the Helix system
17. Design and implement discovery probes, patterns, and sensors to discover and populate CMDB with accurate and up-to-date information about IT assets and infrastructure components.
18. Strong understanding of ITIL framework and CMDB best practices.

8+ years of experience in managing and administering BMC Helix CMDB and Discovery solutions.

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Mandatory Skills: BMC Helix CMDB .

Experience: 8-10 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.