Job Description

Job Location: Central - Houston, TX 77006

Position Type: Full TimeEducation Level: High School

Travel Percentage: Up to 25%

Job Shift: Day

Job Category: Nonprofit - Social ServicesCatholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The Lead Case Manager will play a critical role in providing wrap-around case management services to pregnant women, single parents, and families, while also supervising and supporting a team of case managers. This position requires strong leadership, organizational, and interpersonal skills to ensure delivery of high-quality, client-centered services.

What you Deliver

• Provide comprehensive wrap-around case management services to pregnant women, single parents, and families, including intake assessments, service planning, and ongoing support. Conduct home visits and regular check-ins to assess clients' needs, monitor progress, and address barriers to success. Coordinate care across multiple systems, including healthcare, social services, education, and employment, to ensure clients receive holistic support.
• Lead the program case managers, providing guidance, support, and mentorship to ensure effective service delivery and professional growth. Conduct regular staff meetings, individual mentoring sessions, to promote accountability and quality improvement.
• Collaborate with program leadership to develop and implement policies, procedures, and best practices to enhance program effectiveness.
• Provide support to clients facing pregnancy-related challenges, including prenatal care, childbirth, parenting, and family dynamics.
• Collaborate with the Counseling program for group counseling sessions and support groups. Assist clients in accessing mental health services, substance abuse treatment, and other specialized supports as needed.
• Coordinate prenatal to postnatal care for pregnant women, including scheduling appointments, arranging transportation, and facilitating communication between healthcare providers. Collaborate with medical professionals, including obstetricians, pediatricians, and nurses, to ensure clients receive comprehensive and timely healthcare services. Assist clients in navigating health insurance coverage, Medicaid enrollment, and other financial assistance programs.
• Connect clients to social and governmental programs, including housing assistance, food support, childcare subsidies, and utility assistance.
• Conduct outreach to community agencies, faith-based organizations, and other service providers to expand referral networks and enhance access to resources. Provide information and support to clients seeking assistance with legal issues, immigration services, and other complex needs.
• Facilitate classes and workshops on life skills, personal finance, parenting, and job training to empower clients to achieve self-sufficiency. Collaborate with community partners to offer specialized training opportunities, such as resume writing, interview skills, and vocational certification programs. Provide guidance and support to clients in accessing educational opportunities, including GED programs, vocational training, and higher education resources.
• Collaborate with community partners to offer specialized training opportunities, such as resume writing, interview skills, and vocational certification programs. Provide guidance and support to clients in accessing educational opportunities, including GED programs, vocational training, and higher education resources.
• Perform other assigned duties.

QualificationsThe Expertise We're Looking For

• Associate degree in social work, psychology, or a related field
• Community Health Worker Certification or obtain within the first 6 months of hire
• Bilingual in English and Spanish

MINIMUM QUALIFICATIONS

• High School Diploma or G.E.D.
• Three (3) years of experience in case management, or a focus on maternal and child health, pregnancy support preferred.
• Valid Texas Driver’s License

The Skills and Assets You Bring, and More

• Strong knowledge of community resources, social service systems, and government programs related to pregnancy and parenting support.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work effectively with diverse populations and in a team-oriented environment.
• Compassionate and nonjudgmental approach to supporting clients in challenging circumstances.
• Willingness to travel locally and conduct home visits as needed.
• Commitment to the mission and values of Catholic Charities and adherence to Catholic Social Teaching principles.

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.