Job Description

Job Location Central - Houston, TX 77006 Position Type Full Time Education Level High School Travel Percentage Up to 25% Job Shift Day Job Category Nonprofit - Social Services

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The Case Manager will provide comprehensive wrap-around case management services to pregnant women, single parents, and families, with a focus on promoting self-sufficiency and healthy family outcomes. This position requires strong communication, organizational, and interpersonal skills to effectively support clients in accessing a range of services and resources.

PRINCIPAL DUTIES

• Conduct intake assessments and develop individualized service plans in collaboration with clients to address their needs and goals. Provide ongoing case management support, including regular check-ins, goal setting, and monitoring progress towards objectives.
• Advocate for clients and coordinate services across multiple systems, including healthcare, social services, education, and employment.
• Assist clients in accessing mental health services with the Counseling Program to offer counseling and emotional support to clients facing pregnancy-related challenges, including prenatal care, childbirth, parenting, and family dynamics.
• Coordinate prenatal to postnatal care for pregnant women, including scheduling appointments, arranging transportation, and facilitating communication between healthcare providers.
• Collaborate with medical professionals, including obstetricians, pediatricians, and nurses, to ensure clients receive comprehensive and timely healthcare services. Assist clients in navigating health insurance coverage, Medicaid enrollment, and other financial assistance programs.
• Referred clients to internal programs and/or external programs, including housing assistance, food support, childcare subsidies, and utility assistance.
• Conduct outreach to community agencies, faith-based organizations, and other service providers to expand referral networks and enhance access to resources.
• Provide information and support to clients seeking assistance with legal issues, immigration services, and other complex needs.
• Facilitate classes and workshops on life skills, personal finance, parenting, and job training to empower clients to achieve self-sufficiency. Collaborate with community partners to offer specialized training opportunities, such as resume writing, interview skills, and vocational certification programs. Provide guidance and support to clients in accessing educational opportunities, including GED programs, vocational training, and higher education resources.
• Conduct home visits as needed to assess clients' living environments, address safety concerns, and provide support in navigating housing challenges. Offer parenting education, infant care demonstrations, and practical assistance with setting up nurseries and baby-proofing homes.
• Build rapport with clients and their families in their own environments to foster trust and facilitate personalized service delivery.
• Perform other duties as assigned.

Qualifications

PREFERRED QUALIFICATIONS

• Associate degree in social work, psychology, or a related field
• Community Health Worker Certification or obtain within the first 6 months of hire

MINIMUM QUALIFICATIONS

• High School Diploma or G.E.D.
• Two (2) years of experience in case management, a focus on maternal and child health, pregnancy support.
• Bilingual in English and Spanish
• Valid Texas Driver’s License

SKILLS REQUIREMENTS

• Strong knowledge of community resources, social service systems, and government programs related to pregnancy and parenting support.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work effectively with diverse populations and in a team-oriented environment.
• Compassionate and nonjudgmental approach to supporting clients in challenging circumstances.
• Willingness to travel locally and conduct home visits as needed.
• Commitment to the mission and values of Catholic Charities and adherence to Catholic Social Teaching principles.

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Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.

The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.