CUSA, LLC

Bistro Supervisor-Courtyard

CUSA, LLC  •  $35k - $36k/yr  •  Macon, GA (Onsite)  •  2 days ago
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Job Description

The Bistro supervisor typically manages all aspects of a restaurant's operation. They manage a team of restaurant employees including servers, bartenders, hosts, and food preparation staff. They ensure customers receive excellent service and great food, and that they have a memorable quality experience. Depending on the type and size of the restaurant, they may work alongside other restaurant staff, hosting, taking drink and food orders, serving customers, or cleaning tables. Other responsibilities might include:

  • scheduling restaurant staff and delegating tasks
  • hiring, training, and managing restaurant staff,
  • ordering food, alcohol, and cleaning supplies
  • supervising the preparation, display, and delivery of food and drinks
  • ensuring prompt and friendly customer service
  • maintaining quality and service standards
  • ensuring all staff are knowledgeable about menu offerings and individual ingredients
  • educating staff about potential food allergies and how to make customers aware of these ingredients
  • maintaining good relationships with suppliers
  • meeting quarterly budgets and quotas
  • reducing operational costs
  • increasing productivity
  • ensuring all staff follow strict personal safety, food safety and food storage guidelines
  • supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
  • managing inventory
  • interacting with restaurant guests to gauge satisfaction and improve customer service
  • responding to customer feedback and resolving conflicts effectively
  • operating the point-of-sale system, processing payments, and issuing gift cards
  • arranging group events and ensuring the restaurant and staff meet service and food expectations
  • catering for VIP guests
  • authorizing refunds or other equivalent options
  • assisting in the development of menu offerings and changes based on costs and customer preferences
  • creating innovative promotions and designing marketing materials
  • chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations
  • handling staff payroll, vacation requests, and other administrative duties related to restaurant operations
CUSA, LLC

About CUSA, LLC

CUSA, LLC is a full service hotel, office, retail, industrial, and multi-family receiver and management firm. We are headquartered in Atlanta, Georgia and have additional offices in Maryland, New York, Florida, and California. Since its inception, CUSA has consistently been ranked as one of the leading hospitality and commercial property management companies in the country. We have over 40 years of operational expertise working with nationally recognized companies such as Hyatt Hotels Corporation, Sheraton Corporation, Hilton Hotels Corporation, Lex Hotel Group of Great Britain, Intercontinental Hotel Group, Choice Hotels, and Wyndham Worldwide Hotels. CUSA’s senior management understands that only through inspired people dedicated to professional performance, can we achieve success in today’s intensely competitive environment.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Kennesaw, GA
Year Founded
2005
Website
1cusa.com
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