Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.       

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!       

NeoGenomics has an opening for aBiomedical Site Specialist operating out of our Laboratory in Houston Texaswho wants to continue to learn in order to allow our company to grow.     

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics       

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.       

The Biomedical Site Specialist is a hybrid role supporting smaller or satellite NeoGenomics laboratory locations, where one team member provides both hands-on biomedical equipment support and CMMS coordination. This position performs installation, preventive maintenance, repair, troubleshooting, and calibration of laboratory equipment while also managing Qualer CMMS administration, vendor coordination, work orders, asset tracking, and regulatory documentation. The Biomedical Site Specialist ensures high equipment uptime, accurate asset records, and compliance with all applicable regulatory and quality standards

Core Responsibilities

• Performpreventativemaintenance,repairs,calibrations,andelectricalsafetycheckson laboratory biomedical equipment according to established schedules and work orders
• Inspectnewlaboratoryequipmenttoensuresafeinstallationandoperationandoversee Installation,Operation,andPerformanceQualifications(IQ/OQ/PQ)atassignedsite(s)
• Troubleshootandresolveequipmentissuestominimizedowntimeandmaintainhigh equipment availability
• Supportlaboratoryprofessionalsinbestequipmentpracticesandprovideoperational guidance to improve biomedical equipment use
• Maintainaccuratedocumentationofallequipment,maintenance,repairs,andsafety inspections
• Pursuecontinuingeducationonapplicableequipmentandtestingdevices
• Maintain all aspects of the Qualer CMMS database for assigned site(s), ensuring accuracyofequipmentrecords,maintenanceschedules,andcompliancedocumentation
• ProcessworkordersthroughtheQualerticketingsystemandcoordinateandtrack completion of scheduled and unscheduled maintenance activities
• Coordinatethird-partyvendorservices,includingschedulingvisits,obtainingquotes, processing purchase orders, and verifying completed work
• PartnerwithQualityrepresentativestoensureongoing21CFRcompliancewithinQualer
• Communicatemaintenanceandbuilding-relatedeventstoaffectedpersonnelandkeep Biomed leadership informed of site task progress
• Identifytrends,unusualactivity,andrecurringissuesandreportfindingstomanagement with recommendations for continuous improvement
• Supportsmall-scaleimprovementprojectsalignedwithdepartmentgoalsandsite-specific operational needs
• Completeadditionaltasksand projectsas assigned

Position Objectives:

• Achievesdesiredlevelofcompetencyandaccuracyforthemaindepartmentprocesses and responsibilities of assigned position, as defined in established SOPs
• Maintainsexcellentrelationshipswithinternalandexternalcustomers,consultantsand vendors
• Responsiveandprofessionalcustomerserviceprovidedtoalllevelsofstaffat NeoGenomics

• Abletocommunicateclearlyandconciselytechnicalinformationtonon-technical individuals
• Beorganizedandaself-starter
• Worksproductivelyandefficientlytoachievecompanyanddepartmentalgoals
• AdherestoNeoGenomicsLaboratoriescorevalues,safetyandcompliancepoliciesand procedures and be active participant in achieving departmental goals, SLA attainment

Experience, Education and Qualifications:

• 2+ years of experience in biomedical equipment maintenance within a hospital or laboratory setting required with Prior experience with CMMS systems (Qualer preferred) and vendor management strongly preferred
• CertifiedBiomedicalEquipmentTechnician(CBET)orCertifiedLaboratoryEquipment Specialist (CLES) certifications preferred
• Demonstrate excellent time management skills with the ability to execute projects systematicallyandbalancecompetingprioritiesacrosstechnicalandadministrative responsibilities
• Communicateeffectivelywithstrongwrittenandverbalorganizationalskills
• UtilizecomprehensiveExcelanddatabasemanagementskills
• Workindependentlywithlimitedon-sitesupervision
• Abilityto sitand/orstandforlongperiods oftime
• Abilitytolift upto15 pounds