Seminole Gaming

Bingo Casino Service Representative - Bingo Operations

Seminole Gaming  •  United States (Onsite)  •  8 days ago
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Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The incumbent in this position is responsible for providing superior service to both the internal and external guests as well as complete assigned Bingo duties.

ESSENTIAL JOB FUNCTIONS:

May include but are not limited to:

  • Responsible for supplying and advising customers with requested bingo paper, pull tabs and information about the bingo games.
  • Verifies all winners.
  • Responsible for pay outs to game winners.
  • Maintains awareness of all Bingo activities.
  • Adheres to all Casino policies and procedures and internal controls.
  • Responsible for assisting new customers on how game is played.
  • Responsible for maintaining cash impress bank.
  • Issue and return paper and pull tabs to Bingo Clerks, maintain adequate supply of bingo paper and cash for change during shift and end of shift.
  • Have paperwork sign off on accuracy of inventory returned.

QUALIFICATIONS:

  • High School Diploma or GED.
  • Must be able to commute mathematical tools quickly and accurately.
  • Must have the ability to perform assigned duties in highly disruptive conditions.
  • Must be able to maintain visual attention and mental concentration for significant periods of time.
  • Strong interpersonal skills are a must.
  • This position must be able to stand for long periods of time, speak clearly and have excellent customer service skills.

WORK ENVIRONMENT:

  • May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant exposure to general public.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced, often crowded and noisy.

CLOSING:

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

#gotoworkhappy

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Seminole Gaming

About Seminole Gaming

The Seminole Tribe has long been recognized for innovation in its gaming and other businesses. It opened the first high-stakes bingo hall and casino in the United States in 1979. That facility was the forerunner of the Indian Gaming movement throughout North America. Analysts believe today’s Seminole Tribe operates one of the most profitable gaming enterprises in the world. In March 2007, the Seminole Tribe of Florida acquired Hard Rock International, the first transaction of its kind by an Indian tribe.

In addition to its two Seminole Hard Rock Hotels & Casinos, the Seminole Tribe owns and operates five other Seminole Casinos; in Coconut Creek and Hollywood, in Immokalee near Naples, and on the Brighton Reservation.

Seminole Gaming is committed to fostering diversity, equity and inclusion. The Office of DE&I was established in 2021 as a way to formally integrate our company values and mottos into our daily business operations. Its mission is to ensure that DE&I principles are used when making critical business decisions. We aspire to be known and respected for equitable and socially responsible practices.

Seminole Gaming is committed to fostering diversity, equity and inclusion. DE&I aims to address the needs of all team members – including Native Americans, women, LGBTQ+ community, people of color (BIPOC), people with disabilities and military veterans.

Diversity: is the celebration of differences and leveraging those difference to produce stellar results.

Equity: is a process of seeking fairness through deliberate and intentional actions.

Inclusion: is when everyone has the freedom and comfort to express their thoughts, ideas, and opinions in a safe, trusting, and open environment.

Industry
Arts & Entertainment
Company Size
1,001-5,000 employees
Headquarters
Davie, Florida
Year Founded
Unknown
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