Job Description

Job Location: Jamestown, CA 95327
Position Type: Part Time
Salary Range: $15.00 - $15.00 Hourly

Job Shift: AnyBingo Booth Clerk/Floor Clerk/Pull Tab Clerk
Department: Bingo | Reports To: Bingo Manager Status: Non-Exempt

Position Summary
As Team Members of the Bingo Team, Bingo Booth Clerks and Floor Clerks are CRCR Ambassadors and take personal ownership to ensure all their actions are in the best interest of the business. Bingo Booth Clerks and Floor Clerks are responsible for selling bingo cards, issuing PhDs to Guests, and accurately maintaining their banks. Their roles assist Guests in learning and playing bingo by providing information and delivering exceptional Guest service.
As Team Members of the Bingo Team, Pull Tab Clerks are CRCR Ambassadors and take personal ownership to ensure all their actions are in the best interest of the business. Pull Tab Clerks are responsible for accurately maintaining their banks as well as announcing, promoting, and selling Pull Tabs and Strip tickets and managing “playbacks.” Pull Tab Clerks will verify winning cards, distribute prize amounts, and exchange winning Tabs for cash or additional Pull Tabs.
Position Functions
Essential Functions:
•Provide exceptional Guest service while maintaining a positive attitude.
•Promote the Players Club loyalty program to Guests.
•Maintain confidentiality of Guest information and transactions.
•Welcome and assist Guests with new player incentives and promotions.
•Explain all daily specials and sales initiatives.
•Calculate and inform Guests of ways to purchase PhDs to maximize player value.
•Upsell and promote “special” games to Guests to meet sales goals defined by management.
•Instruct Guests on the proper usage and functionality of electronic player units.
•Verify winning papers and PhDs and obtain payouts to distribute to winners as necessary.
•Use a microphone to announce card verification or service announcements as necessary.
•Enforce all Bingo House Rules and report violations to management.
•Communicate to management Guest concerns or complaints in a timely manner.
•Explain the rules of the game clearly and accurately.
•Keep accurate records of monetary exchanges and cash equivalents.
•Accurately verify receipts for all inventoried items, including serial numbers, and report discrepancies.
•Maintain a working knowledge of equipment used in gameplay.
•Demonstrate knowledge of all current Bingo rules, program changes, and games played.
•Perform duties of Bingo Caller, Packaging, Booth Clerk, Floor Clerk, and Pull Tab Clerk as necessary.
•Other duties as assigned.
Additional Functions of the Pull Tab Clerk
•Sell and promote Pull Tab games to Guests to meet sales goals defined by management.
•Accurately manage, sort, bundle, record, and account for all playbacks.
Skills
•Demonstrate strong listening and communication skills.
•Demonstrate problem-solving and critical thinking.
•Must be able to work independently and maintain a high level of performance.
•Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrate a flock mentality, focused on teamwork and collaboration with others.
• Provide exceptional service to internal and external Guests while leveraging the knowledge of their positions and the business, ensuring a clucktastic experience for all.
• Stay engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Build lasting relationships by demonstrating honesty, integrity, and effective communication.
• Drive to exceed expectations while remaining accountable and fair.
• Be skilled in selling daubers to a rubber chicken.

Qualifications
Minimum Requirements:
• Must be at least 18 years of age.
• Cash handling experience.
• Knowledge of Title 31.
Preferred

Qualifications:
• 1+ years in a Bingo role.
Disclaimer
This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.