Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world

Care to join the team?

At GenesisCare, every role contributes to better outcomes for patients. As a Billing Specialist, you'll support the accurate and efficient delivery of billing and revenue cycle activities across our Radiation Oncology, Medical Oncology and Theranostics services.

Working closely with Patient Services teams, you'll help ensure a seamless experience for patients and stakeholders while managing invoicing, payments, bank reconciliations, payment plans and debt management activities.

This is a part-time opportunity, working 4 days per week, Monday to Friday, with the flexibility of a fully remote working arrangement.

More Specifically you will:

• Manage patient revenue cycle activities across multiple Oncology services
• Conduct code reviews to ensure billing accuracy and compliance
• Perform bank reconciliations and maintain accurate financial records
• Manage accounts receivable activities, including the follow up of outstanding accounts
• Generate and process invoices, payments and payment plans accurately and efficiently
• Support debt collection activities in line with company policies and procedures
• Collaborate with Patient Services teams and internal stakeholders to resolve billing queries
• Contribute to continuous improvement initiatives across billing and revenue cycle processes

We're interested in hearing from people who have:

• Previous experience in medical billing, healthcare administration, accounts receivable or revenue cycle management
• Demonstrated experience delivering exceptional customer service, ideally within a healthcare environment
• Medical accounts processing experience, including knowledge of Medicare, DVA and private health fund billing requirements
• Experience using clinical administration systems such as Mosaiq and PBRC, together with strong Microsoft Office skills, particularly Excel
• Excellent communication and interpersonal skills, with the ability to build and maintain effective working relationships with a range of stakeholders
• Strong organisational skills, attention to detail and the ability to manage competing priorities
• Proven ability to work effectively both independently and collaboratively within a multidisciplinary team environment
• A proactive approach to problem solving and a commitment to delivering high quality outcomes

Benefits of joining our team:

• Opportunities for ongoing career development and progression across our global network
• Discounts on Qantas membership, gym memberships, Fitness Passport and Bupa health insurance
• The opportunity to work for one of the world's leading integrated oncology providers
• Excellent work life balance with the flexibility of a remote working arrangement
• The ability to purchase additional annual leave through our annual leave purchase scheme
• Access to free and confidential wellbeing support for employees and their immediate family members, including financial coaching, nutritional support, legal advice and counselling services
• A supportive and collaborative team culture where your contribution makes a meaningful difference to patients every day

About GenesisCare
By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story, has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose.

GenesisCare is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs

GenesisCare is an Equal Opportunity Employer.