Job Description

Overview

Job SummaryWe are seeking a detail-oriented and reliable “Billing Team Lead” to oversee our billing team and to support invoicing for Time & Materials (T&M) contracts in a fast-paced environment. This role is responsible for making sure all billing for the business unit is prepared accurately and submitted timely, dividing workload between the billing team members, training new hires, and collaborating with interdepartmental colleagues to resolve billing issues. The ideal candidate is organized, responsive, and able to manage multiple priorities while maintaining a high level of accuracy.

This position requires a strong focus on detail, accountability, and efficiency. You will manage high-volume customer billing while ensuring accuracy and timeliness in all deliverables. Success in this role requires reliability, focus, and a consistent commitment to meeting deadlines and quality standards.

Responsibilities

• Customer Billing
• Additional Responsibilities
• Perform other ad hoc tasks as needed
• Prepare and submit invoices for T&M contracts accurately and on time
• Review contract terms to ensure billing aligns with client agreements
• Track billable hours, expenses, and supporting documentation
• Collaborate with project managers and internal teams to gather and verify billing data
• Resolve billing discrepancies and respond to client inquiries
• Maintain accurate billing records and documentation
• Cross-Train with the Senior Accountant(s), learning month-end-close tasks
• Respond to internal and external inquiries regarding billing status and invoice details
• Train newly hired “Billing Specialists”
• Disperse workload evenly and fairly across the billing team
• Cross-Train with the Senior Accountant(s), learning month-end-close tasks such as:
• Support system upgrades, data cleanup, and special projects assigned
• Contribute to continuous improvement initiatives to enhance billing processes and efficiency

Qualifications

• Associate or Bachelor’s degree in Accounting, Finance, or a related field (preferred, not required)
• 1+ years of billing or accounts receivable experience preferred
• Strong understanding of billing processes and invoice submission
• Proficiency in Microsoft Office, including Outlook and Excel
• Experience with ERP systems; Infor-Lawson experience is required, AS400 experience is required, Workday experience is nice to have, but not required
• High attention to detail and accuracy
• Ability to prioritize, multitask, and meet deadlines
• Strong written and oral communication skills

Preferred TraitsWe value individuals who demonstrate reliability, accountability, and a strong work ethic. The following traits will support success in this role:

• Experience in a high-volume billing environment
• Proactive mindset with a focus on continuous improvement
• Ability to work both independently and collaboratively
• Strong sense of urgency and follow-through
• Consistent focus, engagement, and dependability
• Commitment to accuracy and quality of work
• Ability to remain productive under pressure and manage competing priorities effectively