Job Description

Job Title

Data Support Specialist

FLSA

Non-Exempt

Reports to

Manager- Denver Operations

Grade

G

Location

Denver, CO

Band

1B

Objective
Under limited supervision the Data Support Specialist will be responsible for data management, analytics and auditing.

Essential Job Functions

• Administrative support for offshore team includes:

  1. - Manage team escalations on process flows or access

     1. - Conduct all tasks while maintaining confidentiality and HIPAA compliance

        1. - Creates a charge entry sheet for items that can’t be billed out of Optum A-life

        2. - Pulls data direct for Shadow Data, DD Data, CEDR (FigMD)

        3. - Pull daily logs for assigned clients

        4. - Maintains spreadsheet in the Facility Access tracking all the access to each hospital health system

        5. - Provides training/support for hospital system navigation to all Omega employees

        6. - Works weekly Missing Transcription Module (MT) and works weekly Orphan Transcription Module (OT)

        7. - Tracks account totals of what was coded for invoices

        8. - Works Fatal Errors from ALIFE, Medimobile, Ingenious

        9. - Communicates to providers on behalf of offshore team

• Billing workflow audits include:

  1. - Quality control over India Data Support for missing transcription, orphaned transcription, clean up lists, items the team sends for escalation

     1. - Reviews export sheets for accuracy

     2. - Telehealth clean up if needed

     3. - Works fatal errors for validation

     4. - Tracks clean up lists for client reconciliation and works with coders to get charges billed

Key Success Indicators/Attributes

• Ability to prioritize and multi-task in a fast-paced, changing environment.

• Demonstrate ability to work in all work types and specialties.

• Demonstrate ability to self-motivate, set goals, and meet deadlines.

• Demonstrate problem-solving skills and the ability to think critically to identify and implement appropriate solutions.

• Strong attention to detail.

• Maintain courteous and professional working relationships with employees at all levels of the organization.

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.

• Skill in operating a personal computer and utilizing a variety of software applications is essential.

Supervisory Responsibility

No

Work Environment

This job operates in the Denver office This role routinely uses standard office equipment such as computers and phones

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. This position occasionally requires long hours and weekend work.

Travel

No

Required Education and Experience

• Proficient computer skills and experience navigating Ingenious Med, Centura Epic and Reventics Epic

• High School diploma or equivalent, additional education in healthcare administration or related field is a plus.

• Proven RCM experience and understanding of claim processing.

Preferred Education and Experience

N/A

Additional Eligibility Qualifications

N/A

Security Access Requirements

In addition to the specific security access required by the employee’s client engagement, the employee will have access to the Omega set forth in the “Standard Field Employee” profile.

Microsoft Office

ADP

Oracle

E1- Field Employee

Standard Employee

Standard

AAP/EEO Statement

Omega is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee may perform other duties as assigned.